Отзывы о Wood Floor Warehouse

I'm sorry to hear that this sample was not delivered. It shows as sent on our system so may have become lost in the post. We were not made aware previously that it had not arrived so could not take any action until now. We have refunded you in full for this order, and if you wish to order again, please just let us know. Please accept my apologies that this was not delivered on the first attempt.

I'm sorry that a reply was not sent quick enough. Our online chat is not always available for immediate reply, but it will say so when this is the case. Usually, this is only outside our office hours.We did receive your email, but were unable to answer until the next working day as it was sent out of our office hours. As a small company, our office staff are only available 9-5 Mon-Friday. We can also be reached by telephone should you require a quick answer to any query.

I'm sorry that the sample was not received. We were not made aware until now. We think that it has become lost or damaged in the post. I have refunded you in full for this order. Please accept our apologies for any inconvenience.