Overall very good but a little attention to dealing with group would help. e.g. it helps to know at the start of the day an outline of plans rather than being drip fed as we go along or told to wait...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for providing us with your comments about your experience while on tour with us.
In respect of your comments relating to your guide, some days can be largely influenced by local conditions such as traffic and crowds and our guides have to be flexible in terms of early starts or managing itineraries for maximum enjoyment.
We appreciate your comments and are delighted you have come away with many great memories of the fascinating locations you have visited.
Kind regards,
Junior.
The National Guide Ivy was absolutely 1st class. The hotels were of a good standard as was the cruise ship
Wendy Wu Tours
Wendy Wu Tours
11 years ago
Welcome home from your China & Tibet Discovery tour!
We are pleased you have enjoyed your time with us and hope to welcome you back on tour again with us at some point in the not too distant future.
Kind regards,
Junior.
Отзывы о товаре
Дата покупки: 19/09/2015
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Надежный клиент
11 years ago
Every part of the tour was well planned and our tour guide was superb.
Overall experience was good. Our national guide, Wendy was excellent: no issue was too small or too big for her to resolve with charm, enthusiasm and skill. She was as much a highlight of our tour as...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Welcome home from your 'A China Experience' tour and we are pleased to hear you have returned with many highlights of the fascinating attractions you have visited and also your kind words about your guide Wendy.
your comments will be positively received as we will pass them over to our China office who will pass them to Wendy.
We have duly noted your comments and we hope to welcome you on tour with us again at some point in the not too distant future.
Kind regards,
Junior.
Отзывы о товаре
Дата покупки: 16/09/2015
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Надежный клиент
11 years ago
Trip was very well organised and we had no complaints.
Most service and facilities excellent, but hotel room in Guilin had clear glass between bed and wc, and no toilet paper.
Wendy Wu Tours
Wendy Wu Tours
11 years ago
Welcome home from your recent tour and we are pleased to hear you have enjoyed aspects of your tour and hotels.
Your guides are at hand to help if any issues arise and can action issues to ensure your stay in comfortable.
Our guides will always head back to the hotel before dinner where possible but is sometimes more practical to be taken to dinner before returning to your hotel for the evening.
We hope you have returned from your tour with the desire to return to Asia with us at some point in the not too distant future.
Kind regards,
Junior.
Our National guide was brilliant. Link Lee was so helpful! We wanted to visit our son who lives on Beijing and he arranged taxis, wrote the address in Chinese and phoned to say we were on our way. In...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Welcome home following your Ancient China tour and we are pleased to hear that there were aspects of your tour which were pleasing and your guide was able to enhance your experience while on tour.
Link is one of our best guides and features in our brochure due to the outstanding relationships he builds while touring.
We will be sure to pass your comments over to him - we are sure he will be proud of your kind kind words.
Also, thank you for your feedback and we get in contact with our office in China about your comments about time spend at the Yellow River.
Kind regards,
Junior.
The person who dealt with my questions was outstanding. She was well informed, patient and courteous
Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for your kind comments and we look forward to welcoming you on your Vietnam Impressions tour next year.
you booked with Arti and we will be sure to pass over your comments this Monday morning.
Kind regards,
Junior.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
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Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.