From start to finish the service we received was first class 26 day tour and everything went very smoothly even the Chinese national holiday never bothered us next time we go on a tour we would look...
Edward, our Wendy Wu tour guide was extremely professional, informative and helpful. His attention to detail to ensure we were happy and satisfied was to be commended. He went the extra mile on the...
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Wendy Wu Tours
Wendy Wu Tours
10 years ago
Welcome home and thank you for taking the time to post your review of your recent Grand Tour of China! We are delighted to hear that you have had an amazing time!
We are pleased your guide was able to go above and beyond in the service you received from him during your tour and he was able to get you booked on a earlier flight in order to provide you with peace of mind.
It sounds as though your time was packed full of attractions and wonders and we are sure you have come back with memories that will last a long time to come!!
Kind regards,
Junior
Steve was very helpful and courteous. He gave detailed answers to all our questions and took care to research the best flight options for us. Thank you for making the booking process so simple.
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for choosing to book your tour with Wendy Wu Tours, we will be delighted to lead your tour and are sure you are looking forward to your trip even more than we are!
We were pleased to hear your kind words about Steve- we will be sure to pass over your comments to him and brighten up his day.
If you have any questions regarding your up and coming tour, please feel free to contact us.
Kind regards,
Junior
No representative at Hong Kong airport where I became ill and was not allowed to fly without doctors say so.tried to call Wendy wu but no service on phone either at airport or hospital.
Excellent service as before from the company. One very minor issue already advised to Wendy Wu regarding ambiguous statements on tipping in Japan. Was sorted before departure.
Deviating to get the time for the said e-mail, caused your response form to terminate and send the message (incomplete). So this is to complete the message and say that it was sent at 1320 hours...
Excellent- So called personalise HO booking service not perfect. Too many inappropriate standard letters ( ie letter re visas for Japan when not needed)
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for taking the time to post your comments following your recent trip to Japan.
With regards to Visa in Japan, British Citizens are exempt for this but we still send the visa form details in case anyone on the booking is of a different nationality or has'dual nationality'.
Thank you for all your comments and we have duly noted them.
Kind regards,
Junior
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.