Отзывы о Wendy Wu Tours

Thank you for your review and for joining us on our China Experience tour! We can definitely see that each guide added value to your time on tour which is amazing to hear. We look forward to passing your feedback onto your guides so they know what a huge impact they had on enhancing your trip! Hoping to see you in the near future and exceeding your expectations once again! Kind regards, Shanice

We are sorry to hear you have been unwell and we truly hope you have now fully recovered. The health and wellbeing of our customers is our top priority and great care is taken to ensure all elements of our holidays comply with all the necessary health and safety regulations. As we advised your Travel Agent, we will investigate this as a matter of urgency and contact you again at the earliest opportunity. In the meantime, please feel free to get in touch with a member of our Customer Care team if you have any queries. Kind regards, Lorraine

Thank you very much for leaving your feedback with us after your booking with Steve! Steve will be delighted to hear that you were pleased with the service he provided you with, and we will be sure to pass your praise onto him. Wishing you a great trip with us on your Majestic Yangtze tour in April where we look forward to your feedback upon your return! Kind regards, Shanice

Thank you for taking the time to provide us with your comments. You are correct your Vietnam Impressions tour allows you to fly from Birmingham, however with our fantastic limited special offer where our customers can also take advantage of two free nights in Cambodia, this is in conjunction with Cathay Pacific who regretfully do not fly from Birmingham in this special event. We sent you a confirmation email which kindly requests your passport eight weeks prior to departure, however we apologise if you feel this was not conspicuous. This then takes our visa department no more than four weeks to process so that you have your passport back in time for your holiday. Your Cambodia visa is only valid for three months from the date of issue, which is why we stick to these time scales. We would like to thank you for choosing Wendy Wu and we are sure that you will have a fantastic tour with us in May! If you have any further queries then please do not hesitate to contact our operations department. Kind regards, Shanice

Thank you for your service feedback regarding your recent booking with our agent Lisa! We will pass on your kind words and if you have any queries regarding your Glories of China tour then please feel free to contact our operations department. Kind regards, Shanice