Can’t provide good advice. Not knowledgeable. Maybe because leaving therefore don’t care attitude
Rachel
Wallex
1 year ago
Hi there, we're sorry to hear that you had a negative experience with our customer support team. We strive to provide exceptional support to our customers, and it's disappointing to hear that we fell short in your case.
We will review this issue with our team and take steps to improve our communication and support. We hope to continue being your preferred partner and deliver a better experience for you in the future!
Отзывы о товаре
Rachel
Wallex
1 year ago
Hi there, we're sorry to hear that you had a negative experience with our customer support team. We strive to provide exceptional support to our customers, and it's disappointing to hear that we fell short in your case.
We will review this issue with our team and take steps to improve our communication and support. We hope to continue being your preferred partner and deliver a better experience for you in the future!
Дата покупки: 07/05/2024
1
Поделиться
Надежный клиент
Подтверждено Feefo
1 year ago
Отзывы о товаре
Дата покупки: 30/10/2024
0
Поделиться
Надежный клиент
Подтверждено Feefo
1 year ago
It will be good if payments are directly deducted from the respective currencies' balance, unless clients want to specify. Too many steps and emails for 1 transaction.
Thank you for choosing Wallex and for taking time to give us your feedback! We're sorry to hear that you experienced issues with your transaction. At Wallex, we are committed to raising the bar and we are sorry to see that your experience did not match the standards that we seek to achieve.
At Wallex, we value customer feedback greatly, and Rest assured that we have a dedicated team working hard to ensure that all issues can be resolved swiftly. In the meantime, feel free to reach out to your Account Manager should you require further assistance. We look forward to your continued trust and support!
Отзывы о товаре
Rachel
Wallex
1 year ago
Thank you for choosing Wallex and for taking time to give us your feedback! We're sorry to hear that you experienced issues with your transaction. At Wallex, we are committed to raising the bar and we are sorry to see that your experience did not match the standards that we seek to achieve.
At Wallex, we value customer feedback greatly, and Rest assured that we have a dedicated team working hard to ensure that all issues can be resolved swiftly. In the meantime, feel free to reach out to your Account Manager should you require further assistance. We look forward to your continued trust and support!
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
