Отзывы о Volvo Car Insurance

Thank you for taking the time to review your experience with Volvo Car Insurance. We're pleased to hear that the service was efficient and well-organised for you. If there is anything we can help with further, please don't hesitate to ask.

Many thanks for your feedback. We are sorry to hear you were disappointed with the service and have passed your comments onto the file handler and team manager. In terms of file handling, we work with the initial stages of the claim where a file handler will deal with the claim and then this file passes on to our repair management team who work with the repairers and our insured to handle the management of the repairs. Our underwriters, Allianz, are responsible for authorising the estimates from our approved repairers and thereby settling the account. Allianz will carry out independent assessments from time to time as part of their processes, this is not always the case, and in most cases estimates are authorised within 24 hours of receipt. We will also feedback your comments to our underwriters to continually improve our service.

Many thanks for your 5-star review. We're so pleased that everything was taken care of efficiently for you. If there is anything else we can help you with, please let us know.

Thank you for your wonderful review. We're delighted to hear how pleased you were with the service you received and that the entire process was straight forward and efficient for you. Let us know if there is anything else we can help you with.

Thank you for your wonderful review. We're delighted to hear how pleased you were with the service you received and that the entire process was straight forward and efficient for you. Let us know if there is anything else we can help you with.

Thank you for your wonderful review. We're delighted to hear how pleased you were with the service you received and that the entire process was straight forward and efficient for you. Let us know if there is anything else we can help you with.

Thank you for taking the time to provide feedback, we are very disappointed to hear you have been having issues and are keen to look into this in detail. We have therefore passed your comments on to our customer experience team who will be in touch with you to discuss further.

Many thanks for your positive feedback. We’re delighted to hear how pleased you were with the service you received. If there is anything we can help with further, please don’t hesitate to ask.