Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Viva Cruise | Отзывы о службе поддержки клиентов для https://www.feefo.com/reviews/viva-cruise | Feefo

MH

Mark Andrew Hulin

1 year ago

Дата покупки: 21/09/2023

Загруженные мультимедийные материалы

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Что Mark Andrew Hulin сказал(-а) о Viva Cruise:

Great Company who will look after you

I had several email chasers such as hotel rooms, train tickets, cruise itineraries, flight details to upgrade seats and luggage and exchanged emails with different people on each occasion and...

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0

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PR

Peter Rees

Swansea

2 years ago

Дата покупки: 13/03/2023

Что Peter Rees сказал(-а) о Viva Cruise:

Your service via phone and email was excellent. nothing was to much and response to queries 1s class.

Weronika

Viva Cruise

2 years ago

Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team

0

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Надежный клиент

2 years ago

Дата покупки: 05/02/2023

Fabulous holiday.

Excellent service provided, great communication when needed some answers to questions. Would definitely recommend and will use again.

Weronika

Viva Cruise

2 years ago

Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team

0

Посмотреть отзыв клиента полностью

MK

Michail Karoulidis

2 years ago

Дата покупки: 30/01/2023

Что Michail Karoulidis сказал(-а) о Viva Cruise:

a great experience with fantastic customer service, at the right price

I m very pleased with VIVA and my holiday rep Andrew. He helped me organize my holidays in my budget and i had stress-free holidays. MSC is a great cruise company with phenomenal customer service....

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Weronika

Viva Cruise

2 years ago

Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team

0

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Надежный клиент

2 years ago

Дата покупки: 22/01/2023

I was a little concerned booking online,however Andrew was very professiona

I was kept updated with all the details of my trip and any questions I had were quickly responded to

Weronika

Viva Cruise

2 years ago

Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team

0

Посмотреть отзыв клиента полностью

NF

Nicola Freeney

Belfast

2 years ago

Дата покупки: 10/01/2023

Загруженные мультимедийные материалы

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Что Nicola Freeney сказал(-а) о Viva Cruise:

Holiday of a life time

Not long back and still have a little jet lag. This was the best holiday ever all the hotels booked were very comfortable we had an amazing time in memphis and new oleans. They are amazing cities and...

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Weronika

Viva Cruise

2 years ago

Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team

0

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PR

Paul Robinson

Harrow

2 years ago

Дата покупки: 22/08/2022

Что Paul Robinson сказал(-а) о Viva Cruise:

Good service will recommend

Booked a multi centre cruise break with Viva cruise and the overall experience has been faultless and they were prompt in answering my emails and queries and to top it all the price was the cheapest...

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Weronika

Viva Cruise

2 years ago

Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team

0

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DC

David Crawford

2 years ago

Дата покупки: 06/10/2022

Что David Crawford сказал(-а) о Viva Cruise:

Good service and information provided

Good service and all questions answered. Sales person who dealt withme knew his business.

Weronika

Viva Cruise

2 years ago

Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team

0

Посмотреть отзыв клиента полностью

CD

Cheryl Davies

Aberdare South wales

2 years ago

Дата покупки: 15/08/2022

Что Cheryl Davies сказал(-а) о Viva Cruise:

Excellent, brilliant, fantastic

The company is absolutely amazing we had a few teething problems but they were fantastic sorting everything out. My holiday was absolutely brilliant from day one. Thank you to lucas who I booked it...

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Weronika

Viva Cruise

2 years ago

Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team

0

Посмотреть отзыв клиента полностью