I'd add another half star if I could! They have been responsive and speedy ...
I'd add another half star if I could! They have been responsive and speedy to our enquiries and claims.
I would like a bit more up front information which they won't give. For instance if it's worth...
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Francesca
Muddy Paws
9 years ago
Dear Laura,
Thank you so much for your feedback. I'm interested to know what information you are after. Please email admin@vetsmedicover.co.uk or francesca@vetsmedicover.co.uk with your questions.
i was told the vet and the hospital needed to sign two claim forma- a form ...
i was told the vet and the hospital needed to sign two claim forma- a form with 5a and 5 b sent through. Took to first vet, to be told I needed another form. So waiting for 2nd firm, having to drive...
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Надежный клиент
Подтверждено Feefo
9 years ago
Very polite and efficient
Very helpful and understanding
Francesca
Muddy Paws
9 years ago
Thank you very much for your lovely review.
The team in the office will be delighted that they are appreciated.
Do let us know if we can do anything to improve your experience with VetsMediCover. When it comes to claiming, should you have any problems do contact us directly on admin@vetsmedicover.co.uk.
We aim to provide a 5* service and will help you when you need us.
Follow our Facebook page to keep in touch!
Thanks very much for responding to our review request.
I feel that I'm no longer getting value for money on my policy
Every time I have renewed my policy, I get post from a third party ref payment plan thing. I have question this with VetsMediCover & told to ignore the letters every time.
I understand that vets are...
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JC
Jane Cornish
Подтверждено Feefo
9 years ago
Что Jane Cornish сказал(-а) о Muddy Paws:
Excellent service and very prompt reimbursement of vets fees - one very hap...
Excellent service and very prompt reimbursement of vets fees - one very happy customer!
Francesca
Muddy Paws
9 years ago
Dear Jane,
DELIGHTED to hear that your claim was paid quickly.
Do keep in touch with us via our social media page, we are improving our blog by the day and have some great articles from vets, nurses and partner businesses.
Quick responses from staff who are friendly, helpful human being.
Helpful and friendly staff are quick and easy to contact. I was thankful that there is no waiting or holding on the 'phone while listening to electronic music or recorded messages. When my pet was...
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Francesca
Muddy Paws
9 years ago
Dear Lisa,
Thank so much for your helpful feedback. We are trying to simplify the process with Premium Credit. Lovely to hear that we are HUMANS, though we prefer animals, it's good to be a human animal too.
Do keep in touch with us via our Facebook page on the link below.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
