Отзывы о Muddy Paws

Thank you for our 5* review. It is lovely to hear you received prompt and friendly service from our Team, we hope your Pet is now fit and well. Please do not hesitate to contact us if we can be of any further assistance, kind regards VetsMediCover

Thank you for our 5* review. We are very happy to hear that you received prompt service when Claims were settled. The Premium is set by the Insurer and various factors are taken into account, your pets age is one of those factors. Please do not hesitate to contact our Admin Team for any further assistance, kind regards VetsMediCover

Thank you for our 5* review. We are very happy to hear our service is quick and easy but more importantly gives you peace of mind that we are here should you need us. If we can be of any assistance please call the Admin Team on 0121 308 8685 who will happily assist you, kind regards VetsMediCover

I am so sorry to hear of your recent Claims experience. This is not the level of service we aim for. I have already been in touch with our Claims Team to ask for an update and will investigate why the Claim is taking so long. I will contact you directly as soon as I have any further information, kind regards VetsMediCover

Thank you for our 5* review. It is lovely to hear our Team are polite and friendly and that we offer an efficient service and that you were kept up to date with the progression of your Claim. We do hope that your Pet has made a full recovery. Should you need any assistance in future, please do not hesitate to contact us, kind regards VetsMediCover

Thank you for our 5* review. It is always good to hear that the Renewal process is simple and easy. We do hope you do not need us anytime soon as this means your Pet is fit and well. If we can be of any assistance please do not hesitate to contact our Admin Team on 0121 308 8685, kind regards VetsMediCover

Dear Mrs Kiernon Thank you for your recent review regarding your VetsMediCover pet insurance policy. We are pleased to hear that you have not had the need to call on our services yet, and hope that this remains the case for Bailey as long as possible. However, please be assured that should you require any assistance, then both the administration and claims teams, we will be happy to help. Kind regards Administration Team VetsMediCover

Good afternoon Ms Westbury Thank you for your recent review regarding the service received in respect of your VetsMediCover pet insurance policy. We are pleased to hear that you have used the FirstVet service and that you were provided with some simple advice. This service has been a huge help to many of our customers during the past 12 months. We hope that Albert has made a full recovery but if you should have any further queries or concerns then please do not hesitate to contact either the administration or claims teams. Kind regards Administration Team VetsMediCover

Good afternoon Ms Taylor Thank you for your 5* review. It is always pleasing to receive such feedback from our customers. We do hope that you will not require the services of your VetsMediCover pet insurance policy in the near future, but please be assured that should you require our services the administration and claims teams will be available to assist you as much as possible. Kind regards Administration Team VetsMediCover

Good afternoon Thank you for your review regarding your VetsMediCover pet insurance policy. I am sorry to hear that the claims process took some time to be assessed and that you had to follow this up. Our claims team are still working remotely and have been extremely busy during the past few months. However, irrespective of this, it is still important that we keep our customer updated on the claims process and so I will refer this back to the claims team manager in order to see what improvements we can still make. In the meantime I hope that your pet has made a full recovery and if we can be of any further assistance then please do not hesitate to contact our customer service team. Kind regards Administration Team VetsMediCover