By responding poorly to my complaint more or less telling me hard luck - the reply by Samantha Gowen of your customer services team was completely dismissive.
I will be writing to your Uk CEO...
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Customer Services Ian
Unwins
7 years ago
Thank you for your feedback
I am sorry to hear that you are unhappy with the service and also the response given by our Customer Service team.
As with many companies selling goods, on occasions we will run promotions, Mid-Season Sales and also End of Season Sales. This will mean that on these occasions prices for the selected products will be reduced from their full RRP.
These offers are normally controlled by time and also stock availability
Apologies for the inconvenience
Kind Regards
Ian
Дата покупки: 16/04/2019
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TC
Trusted Customer
Подтверждено Feefo
7 years ago
Что Trusted Customer сказал(-а) о Unwins:
package could be better plants mixed up
Customer Services Ian
Unwins
7 years ago
Thank you for your feedback
We are constantly looking to improve our feedback and we thank you for your reply
Kind Regards
Ian
Дата покупки: 07/02/2019
0
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Trusted Customer
Подтверждено Feefo
7 years ago
Что Trusted Customer сказал(-а) о Unwins:
i would have no prob lem bying from them again the service was exsalent
Дата покупки: 24/03/2019
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Trusted Customer
Подтверждено Feefo
7 years ago
Что Trusted Customer сказал(-а) о Unwins:
Excellent plants well packed and protected,would recommend this servlce
Дата покупки: 15/04/2019
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Надежный клиент
Подтверждено Feefo
7 years ago
Fast and efficient service
Дата покупки: 13/04/2019
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Trusted Customer
Подтверждено Feefo
7 years ago
Что Trusted Customer сказал(-а) о Unwins:
Plants received first class but where is rest of order. If they ae much longer they wont be in flower till august. The season is short in north of scotland
Customer Services Ian
Unwins
7 years ago
Thank you for your feedback
Your remaining items are due to be with you later this week
Kind Regards
Ian
I,ve had produce from unwins before and been very pleased on recipe of these but on this occaision I was not the sweet peas were in a terrible state as if they were packed without effort. I will not...
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Customer Services Ian
Unwins
7 years ago
Thank you for your feedback, bringing this to our attention
Should you continue to encounter issues with them, please dop not hesitate to contact us directly
Apologies for the inconvenience
Kind Regards
Ian
Top quality Flower Seeds, Vegetable Seeds, a wide range of Vegetable Plants, Seed Potatoes, Fruit Plants & Fruit Trees online.
We are so confident with the quality of our seeds and plants that we offer a 100% money back guarantee.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Top quality Flower Seeds, Vegetable Seeds, a wide range of Vegetable Plants, Seed Potatoes, Fruit Plants & Fruit Trees online.
We are so confident with the quality of our seeds and plants that we offer a 100% money back guarantee.
