I ordered 2 clematis which are a very tender plant. Unwins sent them poorly packed in a large paper sack via the Royal Mail.
i could have complained to Unwins but what's the point, I will now deal...
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Customer Services Ian
Unwins
7 years ago
Thank you for your feedback
I am sorry to hear that you encountered issues in receiving the plants, please do contact our Customer Services team who will always be willing to assist you
Apologies for the inconvenience
Kind Regards
Ian
By the time the plant arrived, courtesy of Royal Mail, it was looking slightly worse for wear. Time will tell whether it blossoms into the Bush I require. Other suppliers use couriers which is a...
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Customer Services Ian
Unwins
7 years ago
Thank you for your feedback
I am sorry to hear that you encountered a delayed delivery
Should you continue to encounter issues with the Buddleja, please do not hesitate to get in touch with us directly
Apologies for the inconvenience
Kind Regards
Ian
Although we left it rather late to order our shallots all of the bulbs have taken and are growing well. Will be back next year for shallots AND onions.
Plugs so small - take weeks to develop and lost 6 trying to ease out of container trying to pot on
Customer Services Ian
Unwins
7 years ago
Thank you for your feedback
I can confirm the trays of 48 plugs do require potting on for a few weeks prior to planting in thier final position
Kind Regards
Ian
Дата покупки: 07/05/2019
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CC
christine clark
Подтверждено Feefo
7 years ago
Что christine clark сказал(-а) о Unwins:
Good quality plant, communication and delivery updates
Very disappointed poorly packed and three of them died although I planted them straight away. Felt it was a complete waste of money.😢😢
Customer Services Ian
Unwins
7 years ago
Thank you for your feedback
I am sorry to hear what has happened
I can see our Customer Care team have contacted you regarding you feedback
Apologies for the inconvenience
Kind Regards
Ian
Parcel was delivered to my address lunch time Saturday, had Postman rung the bell someone would have answered the door, he did not, he also ignored the message on parcel "Leave by door" He simply...
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Customer Services Ian
Unwins
7 years ago
Thank you for your feedback
I am sorry to hear what has happened
I can see our Customer Care team has contacted you regarding resolving this for you
Apologies for the inconvenience
kind Regards
Ian
Дата покупки: 05/03/2019
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DH
David Hodgson
Подтверждено Feefo
7 years ago
Что David Hodgson сказал(-а) о Unwins:
I was notified the plants were on their way, unfortunately the postman forced them into the post box at the bottom of our drive and some had fallen out of the container and I have lost two or three...
Seeds arrived safely and as described. However, I would be more likely to order again for delivery to Spain if they were sent through the normal postal service, which would take a few days rather...
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Customer Services Ian
Unwins
7 years ago
Thank you for your feedback
Unfortunately for EU orders we do not have a faster delivery service at this stage. Our Operations Manager is always looking for improvements to our dispatch service
Apologies for the inconvenience
Kind Regards
Ian
Дата покупки: 06/05/2019
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Надежный клиент
Подтверждено Feefo
7 years ago
Would recommended them and.buy from them again good service
Top quality Flower Seeds, Vegetable Seeds, a wide range of Vegetable Plants, Seed Potatoes, Fruit Plants & Fruit Trees online.
We are so confident with the quality of our seeds and plants that we offer a 100% money back guarantee.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Top quality Flower Seeds, Vegetable Seeds, a wide range of Vegetable Plants, Seed Potatoes, Fruit Plants & Fruit Trees online.
We are so confident with the quality of our seeds and plants that we offer a 100% money back guarantee.
