Отзывы о Universal Fans

Hi there, We are sorry to hear that you are unhappy with our decision, and we do understand that these situations can be frustrating. As we’ve explained in previous communication, your request fell under our change of mind policy, since we delivered the correct product that you purchased. Please notice that our change of mind returns policy goes beyond what’s required of us within Australian Consumer law, which does not include us bearing the responsibility to collect goods under change of mind. However, we do understand that mistakes can be made and tried to assist by offering you a return and credit. Regards, The team at Universal Fans