Best price, fast postage and excellent communication.
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Дата покупки: 01/02/2024
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JG
James Green
Подтверждено Feefo
2 years ago
Что James Green сказал(-а) о Universal Fans:
Quick turnaround good price and would buy again as well as recommend
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Дата покупки: 15/01/2024
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BF
Barrie Fitchett
Подтверждено Feefo
2 years ago
Что Barrie Fitchett сказал(-а) о Universal Fans:
Customer service was great - product (Run on Timer) does not work
Дата покупки: 22/01/2024
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RO
Russell Oslington
Подтверждено Feefo
2 years ago
Что Russell Oslington сказал(-а) о Universal Fans:
Reasonably quick delivery to the regional area I live in,.
It was a good price for it's size & power.
The fan is quite effective, draws plenty of air & is nice & quiet - it's set up in the roof...
Have yet to install this unit, however I was very pleased at the easiness of the ordering and the ability to pickup the unit from the warehouse
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Дата покупки: 10/01/2024
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BS
Bradley S
Подтверждено Feefo
Shoalhaven
2 years ago
Что Bradley S сказал(-а) о Universal Fans:
Product was shipped promptly and there were no issues with the delivery.
Отзывы о товаре
Vanessa
Universal Fans
2 years ago
Hi there,
Thanks for your feedback and we’re sorry you’re experiencing these issues. This fan produces a maximum airflow of up to 10,171 m3/hr as advertised, making it a standard airflow with a very gentle output on speeds 1 and 2 as you have noted. We’re unsure of your ceiling height, however this model is designed for low ceilings with approximately 2.4m in height. However, from your comments, it really does not sound like it’s operating normally, whether it be an issue with assembly, installation or even a warranty fault. Please contact us directly so we can assist you through warranty.
https://universalfans.com.au/contact-us/
Regards,
The team at Universal Fans
BS
Bradley S
2 years ago
Hi Vanessa,
Just to confirm, my ceiling is in fact 2.4, and I am tallish hence why I opted for the low profile fan. Standing up with my arms spread apart, I can feel somewhat of a gentle breeze from the fan. However, this is in a bedroom where the occupant is generally lying down and the air flow just does not reach me unless I turn it right up to the last two speeds which make my blinds flap about.
I actually thought that the fan must have been operating in reverse/winter mode due to the lack of airflow (however, I checked to confirm this was not the case). I find my small desk fan and pedestal fan to both be more effective. That said, I'm not convinced the poor air flow is necessarily a fault for a warranty issue but rather just a poor design. On the other hand, speed 4 seems to be the noisiest. The buzz like a mower in the distance is quite annoying. I don't know why it becomes audible at speed 4 but is less audible at speed 5 and 6.
Vanessa
Universal Fans
2 years ago
Hi Bradley,
Thank you for your response, we would encourage you to contact us directly so we can assist you through warranty and help you find a solution. Please contact us here https://universalfans.com.au/contact-us/
Regards,
The team at Universal Fans
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.