UnderTheDoormat больше не является активным клиентом Feefo
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MA
MUHANNAD ALOBAYSI
Подтверждено Feefo
3 years ago
Что MUHANNAD ALOBAYSI сказал(-а) о UnderTheDoormat:
هذا المكان مميز وفاخر جداً وآمن
Richard
UnderTheDoormat
3 years ago
Dear Muhannad,
We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Der Service von UnderTheDoormat war ausgezeichnet. Wir bekamen alle nötigen Informationen für unseren Aufenthalt im Vorfeld und direkt bei der Ankunft. Eine kleine Reparatur im Appartment wurde...
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Richard
UnderTheDoormat
3 years ago
Dear Guest,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. We will investigate the issues you have mentioned that we will take appropriate action to ensure the same situation does not reoccur. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Отзывы о товаре
Дата покупки: 11/08/2023
0
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Надежный клиент
Подтверждено Feefo
3 years ago
Before the trip, I was relieved because he put in a detailed confirmation message during the trip. The room was very clean, cosy, and attentive to detail. We would like to stay at the same place...
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Richard
UnderTheDoormat
3 years ago
Dear Guest,
We appreciate your feedback and thank you so much for taking the time to write such a great review. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Отзывы о товаре
Дата покупки: 04/08/2023
0
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DM
Dinesh Melwani
Подтверждено Feefo
3 years ago
Что Dinesh Melwani сказал(-а) о UnderTheDoormat:
All was perfect and team was good
Richard
UnderTheDoormat
3 years ago
Dear Dinesh,
We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Dear Guest,
We appreciate your feedback and thank you so much for taking the time to write such a great review. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We can be contacted via Whatsapp, email and SMS before the check-in process. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best Wishes, Sonali on behalf of UnderTheDoormat.
It was perfect! Spotless clean. Friendly staffs, Thasha and Florence were terrific. Well equipped. Charming street and beautiful historical building. Convenient location.
Richard
UnderTheDoormat
3 years ago
Dear Connie,
We appreciate your feedback and thank you so much for taking the time to write such a great review. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. We now look forward to welcome you next time for another fantastic stay.
Best Wishes, Sonali on Behalf of UnderTheDoormat.
Excellent choice of accommodation, simple and efficient booking process and proactive engagement to ensure we had everything we needed for our trip / stay. I am a returning customer and will...
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Richard
UnderTheDoormat
3 years ago
Dear Peter,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. Your fantastic review helps us work hard to deliver the best possible service everyday. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Отзывы о товаре
Дата покупки: 28/07/2023
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YA
yahli ADMATI
Подтверждено Feefo
3 years ago
Что yahli ADMATI сказал(-а) о UnderTheDoormat:
You are horrible!!
Richard
UnderTheDoormat
3 years ago
Dear Yahli,
It is unfortunate that your recent stay with us did not entirely meet your expectations. It is only through constructive feedback from valuable guests like yourself that we can constantly review our standards and practices and make necessary improvements. We investigated the issues and as mentioned we provide only 1 duvet per bed, we, unfortunately, did not receive any requests from you that mentioned you are willing to pay for the extra duvets. When we received that request, we wanted to send them to but you did not want to be disturbed at all. Although we understand your reluctance to book with us again, this is not the usual experience our guests have and we would be honored if you would give us the chance to redeem ourselves next time.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Отзывы о товаре
Дата покупки: 28/07/2023
0
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Надежный клиент
Подтверждено Feefo
3 years ago
Nobody really gave us clear instructions when we came to the apartment about how to check out and the only bathtub was clogged the whole time.
Richard
UnderTheDoormat
3 years ago
Dear Guest,
We appreciate you taking the time to provide us with constructive feedback regarding your recent stay. Your comments are extremely important to us as they help us identify problems and improve our standards and services everyday. It was unfortunate that you left the keys behind the door upon checkout though we send this information through email and SMS a day before the checkout and these informations are also available in the guest we mail all our guests before their arrival for easy access. Should your travel plans bring you back to London, we would love to host you again and we will personally ensure a perfect stay awaits.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Отзывы о товаре
Дата покупки: 28/07/2023
0
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Надежный клиент
Подтверждено Feefo
3 years ago
Perfect location, and the reception staff were incredibly helpful and friendly.
Richard
UnderTheDoormat
3 years ago
Dear Guest,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Your fantastic review helps us work hard to deliver the best possible service everyday. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
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Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.