The tickets never worked and I never got my refund or the real tickets I waisted 133 dollars for nothing
Brianna
Tripster
2 years ago
Thanks for providing feedback. We show active barcoded tickets valid for June 22nd for Kentucky Kingdom currently in your account. We show that you opened and clicked to view/use the tickets on 6/22. We are unsure why you weren't able to use the active tickets as everything appears to be active and confirmed. We also show communication from you in regard to trouble with your tickets. If you need further assistance, please reach out to us via phone at 800-590-8125 so we can help find a solution to your problem.
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Надежный клиент
Подтверждено Feefo
2 years ago
I had to use the phone a couple times & the individuals were helpful & very nice!
Brianna
Tripster
2 years ago
Thanks for taking the time to recognize our Customer Service Team! We strive to provide the best customer service possible for our guests' to make their experience pleasant and smooth! Appreciate the review!
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RM
Roch Massicotte
Подтверждено Feefo
2 years ago
Brianna
Tripster
2 years ago
Thanks for the 4-star review! If there was anything our team could've done to provide better service, please don't hesitate to let us know!
0
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Надежный клиент
Подтверждено Feefo
2 years ago
Save $$ with Tripster
Very happy with using Tripster. We saved $80 when using this site for an attraction in comparison to the price on the attraction website.
Brianna
Tripster
2 years ago
So happy to hear we were able to help you save! Thanks for the great feedback!
0
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Надежный клиент
Подтверждено Feefo
2 years ago
Great Service
We received our e-tickets immediately and the transaction was easy to accomplish.
Brianna
Tripster
2 years ago
Happy to hear you were able to book with ease and received what you purchased immediately! Reliability and convenience are cornerstones to success and we're happy to hear we were able to provide those to you! Thanks for the great review!
0
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Надежный клиент
Подтверждено Feefo
2 years ago
Brianna
Tripster
2 years ago
Thanks for the 5-stars!
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CO
Cortney
Подтверждено Feefo
2 years ago
Что Cortney сказал(-а) о Tripster:
I was charged for this event, not provided with tickets and have yet to receive a refund.
Brianna
Tripster
2 years ago
Thanks for your feedback. We're sorry to hear that we were unable to secure tickets for you due to technical difficulties. This is definitely a rare occurrence, but we tried to rectify and find a solution as soon as we realized there may have been a problem. The charge was immediately refunded. Please let us know we can assist you further.
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JR
Joan Reynolds
Подтверждено Feefo
2 years ago
Brianna
Tripster
2 years ago
Thanks for the review!
0
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Надежный клиент
Подтверждено Feefo
2 years ago
Very nice
I called to have an adult added to my attractions I booked and the last was very helpful. She checked to make sure we would be able to sit together, very polite, and quick service.
Brianna
Tripster
2 years ago
We appreciate you taking the time to recognize our Customer Service Team. We will applaud this agent on a job well done! Thanks for the feedback!
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.