Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Tripster

Просмотр всех 12,091 отзывов

Надежный клиент

Подтверждено Feefo

1 year ago

excellent service, still lacking alternative payment methods

Easy to navigate and straight forward. I gave it 4 out of 5 stars for offering only one method of payment. Most platforms offer alternative payment methods including PayPal option. Otherwise, it is a...

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Megan

Tripster

1 year ago

Thanks for sharing your booking experience. We are always looking for way to improve our site, thanks for the feedback regarding the payment options.

Brittany Hernandez

Подтверждено Feefo

1 year ago

Что Brittany Hernandez сказал(-а) о Tripster:

Disappointed.

I got to the merchant and my tickets email hadnt come through yet. I had to call 3 different times for a representative. Neither was able to help. I had to stand online at the merchant for 30 minutes...

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Megan

Tripster

1 year ago

We are sorry to hear you were having an issue with the tickets. We are showing a refund was requested and sent back to your original form of payment. You should have seen that reflected in your account.

Надежный клиент

Подтверждено Feefo

1 year ago

Not as hoped

Never received the tickets in my email. I took a picture of them at purchase or would have not gotten in the event. I double checked that the email address was correct. And you can see it is as you...

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Megan

Tripster

1 year ago

So sorry to hear about your review. We are showing the tickets were sent to the email address on the account. Sometimes was always suggest checking the junk or spam folder. Glad to hear you were able to enjoy the museum. Please know our team is available 7 days a week should you need any assistance with resending a voucher.

Надежный клиент

Подтверждено Feefo

1 year ago

Надежный клиент

Подтверждено Feefo

1 year ago

Acceptable ticket service

It was fine. Had difficulty with mobile app, but was able to complete on my laptop.

Brianna

Tripster

1 year ago

Thanks for the 4-stars!

Earnestine Woods

Подтверждено Feefo

Atlanta GA

1 year ago

Что Earnestine Woods сказал(-а) о Tripster:

Easy Peasy

Brianna

Tripster

1 year ago

Glad you were able to purchase with ease!

Shawna Robinson

Подтверждено Feefo

Atlanta

1 year ago

Brianna

Tripster

1 year ago

Thanks for the 5 stars!

Надежный клиент

Подтверждено Feefo

1 year ago

So glad we found them

It was great to get the tickets at a cheaper rate. They were very helpful when a problem came up. Would definitely use them again.

Brianna

Tripster

1 year ago

So glad we were able to help you save money and problem solving for any issues that arose! Can't wait to help you in the future!

Gail Orozco

Подтверждено Feefo

Indiana

1 year ago

Brianna

Tripster

1 year ago

Thanks for the 5-stars!

Alissa

Подтверждено Feefo

Florida

1 year ago

Что Alissa сказал(-а) о Tripster:

Everything was great!

Brianna

Tripster

1 year ago

So glad your experience was great! Thanks for the feedback!

Не получили приглашение оставить отзыв?

Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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