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Отзывы о Debt Free Advice | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 923 отзывов

Надежный клиент

Подтверждено Feefo

1 year ago

Very bad waste of my time

Bad

Customer Care Team

Debt Free Advice

1 year ago

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations. Your comments are very important to us, and we would like to understand more about what happened so we can work towards a resolution. Please feel free to get in touch with us on 0800 808 5700, available 8am to 8pm, 7 days a week at your convenience. We’re here to listen and assist you in any way we can.

Ian

Подтверждено Feefo

Essex

1 year ago

Что Ian сказал(-а) о Debt Free Advice:

Great service .gave me the information that helped me through

Customer Care Team

Debt Free Advice

1 year ago

We’re so grateful for your thoughtful feedback. It means a lot to the team to know we could support you on your journey. Thank you for trusting us.

Надежный клиент

Подтверждено Feefo

1 year ago

Looking forward to work and completing the advice.

It helpful

Customer Care Team

Debt Free Advice

1 year ago

Thank you so much for your 5-star review! We're so glad to hear you had a positive experience with us.

Lukman

Подтверждено Feefo

London

1 year ago

Что Lukman сказал(-а) о Debt Free Advice:

So helpful and very professional

Excellent services and very helpful.

Customer Care Team

Debt Free Advice

1 year ago

It’s always wonderful to hear that someone felt heard and helped. Thank you for taking the time to share your experience - we’re here anytime you need us.

susan

Подтверждено Feefo

Dagenham

1 year ago

Что susan сказал(-а) о Debt Free Advice:

The advisor was pleasant, polite and well mannered which in my opinion goes a long way. The advice given was very informative and straightforward. After appointment, the information was also sent by...

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Customer Care Team

Debt Free Advice

1 year ago

We’re really glad that our advisor David was able to support you. Thank you for sharing your experience - it helps highlight the impact of free, impartial advice.

Надежный клиент

Подтверждено Feefo

1 year ago

Great people to talk to help me a lot

Customer Care Team

Debt Free Advice

1 year ago

Thank you for your 5-star rating. We’re pleased to know that our advice and service met your expectations. Your feedback helps us continue to improve and deliver accessible support to those who need it.

Farhana

Подтверждено Feefo

London

1 year ago

Что Farhana сказал(-а) о Debt Free Advice:

No reponse

Poor No reply to conversation Asked for email regarding the advice given but nothing received No follow up No contact details for anyone Very poor service Very dissatisfied and disappointed

Customer Care Team

Debt Free Advice

1 year ago

Hello Farhana Thank you for your feedback. We work hard to ensure every client has a positive experience, and we’re sorry to hear we didn’t meet your expectations this time. We’d really like the opportunity to speak with you directly so we can understand what went wrong and find a way to make things right. Please call our Customer Care Team on 0800 808 5700, available 8am to 8pm, 7 days a week.

David

Подтверждено Feefo

1 year ago

Что David сказал(-а) о Debt Free Advice:

Very good and helpful so far

Customer Care Team

Debt Free Advice

1 year ago

So glad we could help. Thank you for your 5 Star review!

Надежный клиент

Подтверждено Feefo

1 year ago

Perfect for those in need

The team are ready to assist to the best of their ability. They show compassion for people in debts and work hard to advise them well

Customer Care Team

Debt Free Advice

1 year ago

We really appreciate you taking the time to leave us such a kind review. It's great to know our service made a difference - and we’re here anytime you need further support.

Надежный клиент

Подтверждено Feefo

1 year ago

Great customer service and advice

Hi there, My advisor Clive was very knowledgeable, friendly and imparcial. It was very helpful to know about my options on how to pay off my debts. I would definitely recommend this service.

Customer Care Team

Debt Free Advice

1 year ago

We’ll be sure to share your kind words with Clive - they’ll be so pleased to hear it! We’re committed to supporting every client with care, and we’re glad your experience reflected that.

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