Excellent service. Aili Chen spoke to me professionally, her approach, calmness and solution melted my fear and anxiety.
The Customer Care Team
Debt Free Advice
24 days ago
Thank you for the wonderful review and for taking the time to share your feedback with Aili Chen. We are ecstatic that your expectations were met - and we were able to assist you!
1
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TR
Tracey
Подтверждено Feefo
GBR
26 days ago
Что Tracey сказал(-а) о Debt Free Advice:
Staff are knowledgeable and helpful.
The Customer Care Team
Debt Free Advice
24 days ago
Thanks so much for taking the time to leave us a positive review – it’s much appreciated
1
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Надежный клиент
Подтверждено Feefo
26 days ago
Did not like this company
My expectations were not set as accordingly. The debt advisor just sent a few emails and that’s it, I’ve asked a call back multiple times via emails and this was never done I had to call in myself to...
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The Customer Care Team
Debt Free Advice
24 days ago
Hello
Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we would like to talk to you more.
0
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HA
Halima
Подтверждено Feefo
1 month ago
Что Halima сказал(-а) о Debt Free Advice:
Amazing
The Customer Care Team
Debt Free Advice
29 days ago
Thank you so much for your positive 5 Star rating for your recent visit to Debt Free Advice Barking & Dagenham
1
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CO
Corina
Подтверждено Feefo
GBR
1 month ago
Что Corina сказал(-а) о Debt Free Advice:
I didn't the help needed. But I know it's only because .the level of my debt is too high. My adviser was polite and really generous but unfortunately she couldn't help me.
The Customer Care Team
Debt Free Advice
29 days ago
Hello
Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we would like to talk to you more.
1
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Надежный клиент
Подтверждено Feefo
1 month ago
Not helpful
I felt worse after my debt advice appointment. I felt completely lost and misunderstood. The lady came up with a surplus that does not exist and left me hopeless like that. I don't know what to do...
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The Customer Care Team
Debt Free Advice
29 days ago
Hello
Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we would like to talk to you more.
1
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SA
Serge Arnando
Подтверждено Feefo
GBR
1 month ago
Что Serge Arnando сказал(-а) о Debt Free Advice:
Hi, I have been received and I had a good service with clear explanations..
The Customer Care Team
Debt Free Advice
29 days ago
We're happy to see that you had a 5-Star experience at Debt Free Advice Aldgate. Thanks for sharing.
1
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GU
Guy
Подтверждено Feefo
1 month ago
Что Guy сказал(-а) о Debt Free Advice:
Good service
Your service is good and I love the way debt free advice operate
The Customer Care Team
Debt Free Advice
29 days ago
Thank you so much for your positive 5 Star rating for your recent visit to Debt Free Advice Barking & Dagenham
0
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HA
Hafsa
Подтверждено Feefo
GBR
1 month ago
Что Hafsa сказал(-а) о Debt Free Advice:
Good
The Customer Care Team
Debt Free Advice
29 days ago
Thank you so much for your positive 5 Star rating for your recent visit to Nucleus
0
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Надежный клиент
Подтверждено Feefo
1 month ago
Debt relief lifted the burden off my mind.
I couldn't be any happier with the service I received. Resolution was prompt and stress free. My debt advisor was efficient, effective and ever so nice.
The Customer Care Team
Debt Free Advice
1 month ago
Thank you for your five star review and for taking the time to share your experience with us. We are delighted that you had a positive experience and that we were able to help.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].