I ordered compost twin stack, the top bag was half full of compost and the bottom bag was a very sandy mud mix that I could only use as ballast in a raised bed. Makes you wonder if the twin stack...
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Sarah
Topsoil Direct Ltd
3 years ago
I am sorry to hear that you have had an issue with your recent delivery. I don't believe that we have been made aware of this before now so we will be in touch shortly to discuss further with you.
Отзывы о товаре
Sarah
Topsoil Direct Ltd
3 years ago
I am sorry to hear you are unhappy with your recent delivery we will be in touch to discuss your concerns.
Дата покупки: 21/07/2023
1
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Надежный клиент
Подтверждено Feefo
3 years ago
Very professional & friendly service . Helped us workout how many rolls we would need etc .. delivery was swift and we were kept well informed. Definitely recommend.
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Дата покупки: 20/07/2023
0
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AB
Adama Bathily
Подтверждено Feefo
London
3 years ago
Что Adama Bathily сказал(-а) о Topsoil Direct Ltd:
I was very happy with my delivery, people was friendly. The product was good quality and the timing was amazing.
I Wass receiving updates conforming delivery date and time.
Based on my positive...
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Дата покупки: 13/07/2023
0
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RS
Ravender Singh
Подтверждено Feefo
New Eltham, SE93NZ London
3 years ago
Что Ravender Singh сказал(-а) о Topsoil Direct Ltd:
I was expecting refund or replacement but after one week simply said because we didn’t lay same day that’s why it is dead! We received on 12th afternoon and laid on 14th Morning . It is not...
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Sarah
Topsoil Direct Ltd
3 years ago
We are very sorry to hear that you are unhappy with your recent order. Turf is a perishable item that if left rolled up can deteriorate very quickly, especially in warm conditions. Heavy rain can also contribute to this as the turf can start to steam itself and there is nowhere for the heat to escape. This is why we do state that turf must be laid on the day of delivery, or at least unrolled. I am sorry that we have been unable to help on this occasion as the turf was not laid within our guidelines.
Отзывы о товаре
Sarah
Topsoil Direct Ltd
3 years ago
We are very sorry to hear that you are unhappy with your recent order. Turf is a perishable item that if left rolled up can deteriorate very quickly, especially in warm conditions. Heavy rain can also contribute to this as the turf can start to steam itself and there is nowhere for the heat to escape. This is why we do state that turf must be laid on the day of delivery, or at least unrolled. I am sorry that we have been unable to help on this occasion as the turf was not laid within our guidelines.
Quick delivery, good quality products and very helpful staff
Отзывы о товаре
Sarah
Topsoil Direct Ltd
3 years ago
Thank you for your feedback. We do screen our topsoil to minimise the amount of stones however occasionally some oversized ones do occur. I apologise for this and hope it didn't cause too may issues.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.