Guide was very hard to understand. We felt we missed out on a lot of information about places because of this.
Everyone on the tour became frustrated as we couldn't ask questions because we...
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Derek Lam
Tomato Travel
7 years ago
Thank you for your comments and feedback. We really appreciate our customers feedback and comments on their tour. We will use this feedback to improve our tours and services in the future. We will aim to look into our tour guides and improve them for future tours. Thank you for supporting Tomato Travel.
Отзывы о товаре
Derek Lam
Tomato Travel
7 years ago
Inline with the upgrade of our new website launch recently, we newly introduced feefo for more people to understand why we care, and we want to collect all of our previous customers data so that we can display it on our website.
Дата покупки: 25/06/2018
1
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PH
Peter Michael Holczer
Подтверждено Feefo
Davidson
7 years ago
Что Peter Michael Holczer сказал(-а) о Tomato Travel:
A warning about the oppressive heat and humidity would have been a good idea.The itinerary could have been better crafted.
Derek Lam
Tomato Travel
7 years ago
Thank you for your feedback! We really appreciate all of our customers feedback and comments. We aim to use your feedback to improve our tours in the future. Since your tour we have began to collect important information such as weather and we will inform our customers when they go in summer. We will take your feedback on board and aim to craft our itineraries better so that our customers can enjoy their tour thoroughly. Thanks for supporting Tomato Travel.
Отзывы о товаре
Derek Lam
Tomato Travel
7 years ago
Thank you for your feedback we really appreciate it. We are glad you enjoy the sites you visited within your Japan Golden Route with Hiroshima tour. We hope someday we can help you plan your next holiday to Japan!
Дата покупки: 20/08/2018
0
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GS
Gina Solomon
Подтверждено Feefo
7 years ago
Что Gina Solomon сказал(-а) о Tomato Travel:
There were too many parks as it was very hot. Very boring tour. You did not show many things that would have been more intetesting. Cheap
Derek Lam
Tomato Travel
7 years ago
Thank you for your feedback. We really appreciate any feedback or comments that our customers give us. We will use these comments to improve our tours in the future. We will take on your feedback and aim to change our itineraries or add in some different attractions. Thanks for supporting Tomato Travel.
Дата покупки: 20/08/2018
0
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SL
Susan Jill Leckie
Подтверждено Feefo
7 years ago
Что Susan Jill Leckie сказал(-а) о Tomato Travel:
Excellent service from start to finish,very easy process. I would use again and definitely recommend to other people.
Derek Lam
Tomato Travel
7 years ago
Thank you so much for your feedback! We really appreciate your comments and feedback. We will use these to improve our tours and services in the future. We hope that we can plan your next holiday to Japan or your friends tours! We would greatly appreciate it if you could recommend us to others. Thank you for supporting Tomato Travel.
Отзывы о товаре
Derek Lam
Tomato Travel
7 years ago
Thank you very much for your feedback! We are glad you could enjoy your Discover Japan Fly Qantas tour. We hope to help you plan your holiday in the future.
Дата покупки: 22/08/2018
0
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Надежный клиент
Подтверждено Feefo
7 years ago
Service was very good except for flight confirmation where we were only given two hours to respond !
Derek Lam
Tomato Travel
7 years ago
Thank you for your feedback. We are terribly sorry about the flight confirmation email. We have learnt from this mistake and working to improve our customer service and operations. We will allow our customers more options next time so they can choose the best flights to fit their schedule and needs. Nonetheless we hope you enjoyed all aspects of your tour. Thank you for supporting Tomato Travel.
Отзывы о товаре
Derek Lam
Tomato Travel
7 years ago
Thank you for your feedback on your Discover Japan Fly Qantas tour. We greatly appreciate your feedback about the tour guide and your experiences on the tour. We will aim to use your feedback to improve our guides in the future and the tour overall.
Thank you for your feedback! We really appreciate your feedback and comments about your tour. We are glad you enjoyed your tour. We would really like it if you could recommend us to others and we also hope we can help you to book your next holiday to Japan or Asia. Thank you for supporting Tomato Travel.
Fantastic well enjoyed japan trip. Our tour guide was helpful in all ways when needed
Derek Lam
Tomato Travel
7 years ago
Thank you so much for your feedback. We really appreciate our customers feedback and comments about their tours. We will use this feedback to improve our tours and services in the future. We are glad you enjoyed your trip to Japan. We hope someday we can help you to plan your next trip to Japan or Asia. Thank you for always supporting Tomato Travel.
Отзывы о товаре
Derek Lam
Tomato Travel
7 years ago
Thank you for your comments. We really appreciate it. We would love it if you could recommend us to others.
Дата покупки: 26/06/2018
0
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JT
Jasmine Catherine Tyral
Подтверждено Feefo
7 years ago
Что Jasmine Catherine Tyral сказал(-а) о Tomato Travel:
Would recommend again. Everything rain to schedule despite typhoon.
Derek Lam
Tomato Travel
7 years ago
Thank you very much for your feedback. We really appreciate your feedback and comments about your tour. We are glad you could still enjoy your tour even though it was affected by the typhoon. We worked very hard for our customers to go during this time and we really appreciate your kind words. We hope that someday we can help you book your next Japan or Asia tour with us. Thanks for supporting the Tomato Travel Team.
Отзывы о товаре
Derek Lam
Tomato Travel
7 years ago
Thank you for your feedback about your Discover Japan Fly Qantas tour. We really appreciate your comments. We would really like it if you could please recommend us to others.
Thank you for your comment. We are terribly sorry that you could not enjoy your tour or the service wasn't good for you. We have been working hard to improve our tours and services so your feedback is important for this stage.
Отзывы о товаре
Derek Lam
Tomato Travel
7 years ago
Thank you for your comment. We are terribly sorry about luggage and tour guide. We have since been trying to improve our services and tour guides. We appreciate your comment.
There was no problems we had a great group in our trip and everyone was helpful and always on time.
Met all our expectations
Derek Lam
Tomato Travel
7 years ago
Thank you so much for your feedback. We really appreciate our customers feedback and comments. We will use these for to improve our tours in the future and make new tour itineraries. We are glad you enjoyed your tour in Japan. We hope someday we can plan your next tour to Japan or Asia. Thanks for supporting Tomato Travel.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.