Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Together

Просмотр всех 2,394 отзывов

Valued Customer

Подтверждено Feefo

7 years ago

Что Valued Customer сказал(-а) о Together:

Good service throughout the process.

Joanne

Together

7 years ago

Thank you for taking the time to share your feedback with us. We're pleased to hear that the service throughout was good and your experience was 5-star.

Valued Customer

Подтверждено Feefo

7 years ago

Что Valued Customer сказал(-а) о Together:

Smooth, speedy process

I was very happy with the process - very quick and easy, courteous staff, everything explained clearly. Wouldn’t hesitate to recommend.

Joanne

Together

7 years ago

Thank you for your feedback Zoe, we appreciate you taking the time to share your experience with us. We're glad to hear that you found us to be 5-star, and delighted to read that you would recommend us.

Valued Customer

Подтверждено Feefo

7 years ago

Что Valued Customer сказал(-а) о Together:

Mortgage

A very helpful team, who responded very quickly to enquiries in a helpful and professional manner. My mortgage was more complicated than normal but they found the appropriate one and dealt with the...

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Oliver

Together

7 years ago

Hi Darren, Thanks for taking the time to leave a review and for the 5 stars! We're delighted that you thought the team were very helpful and that you were pleased with the service. Thanks again and have a great day!

Valued Customer

Подтверждено Feefo

7 years ago

Что Valued Customer сказал(-а) о Together:

Great text updates

Quick, efficient and liked the text updates

Joanne

Together

7 years ago

Thank you for taking the time to give us your feedback and for the 5-star review. We're pleased to hear that your experience was so positive and that you liked the text service, we'll be sure to pass on your comments.

Надежный клиент

Подтверждено Feefo

7 years ago

Good in general, happy with the eventual outcome

Service generally good, but a very lengthy process and had to send through the same documents several (four) times which was quite frustrating. Eventually everything went well and I am happy with the...

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Joanne

Together

7 years ago

Thank you for taking the time to share your experience with us.

We're sorry to hear that the process took longer than expected and that you were asked to provide the same documents what felt like an inordinate amount of times. We'll be sure to pass this feedback to the relevant team and ask them to investigate whether we could have done things differently. We're glad to hear however, that your overall experience of Together was positive.

Valued Customer

Подтверждено Feefo

7 years ago

Что Valued Customer сказал(-а) о Together:

They were helpful and listened.

Joanne

Together

7 years ago

Thank you for your feedback Yvette. We really appreciate you taking the time to tell us how we did. We're glad to hear that you found us helpful and you felt that we listened to you.

Valued Customer

Подтверждено Feefo

7 years ago

Что Valued Customer сказал(-а) о Together:

They were very efficient with the deal they handled my application from beginning to the end. I would use them again.

Joanne

Together

7 years ago

Thank you for your great feedback Olawunmi. We're delighted to hear that you found the team to be very efficient and that you would use us again - we look forward to it!

Valued Customer

Подтверждено Feefo

7 years ago

Что Valued Customer сказал(-а) о Together:

We got a shared ownership mortgage from them via a broker. I had read many reviews about them mostly bad so I was dubious but we actually sailed through the process. We did have to give over a lots...

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Joanne

Together

7 years ago

Thank you for your feedback Samantha. We're delighted to have been able to help you out with a shared ownership mortgage and glad to hear your experience was 5-star. We wish you all the best in your new home.

Valued Customer

Подтверждено Feefo

7 years ago

Что Valued Customer сказал(-а) о Together:

Excellent

Joanne

Together

7 years ago

Thank you for taking the time to give us your feedback. We're glad to hear that your experience of Together was 5-star.

Надежный клиент

Подтверждено Feefo

7 years ago

It took an awful long time to put the mortgage in place - a lot longer than the specified 48 hours. They also said that they would pay various debts off, some of which weren't paid or the up to date...

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Joanne

Together

7 years ago

Thank you for taking the time to give us your feedback, we really appreciate it. We're sorry to hear that the process took longer than expected and of the issues that you have mentioned. We will pass your comments to the relevant team and ask them to investigate this.

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