Took over 6 months and kept asking for paperwork in stages instead of all at once
Joanne
Together
7 years ago
Hi Skevoula,
We're sorry to hear that you're unhappy with the service you received and that the process took longer than expected.
There are occasions where we require additional supporting information for an application. We understand these additional requests may be frustrating but we have a duty to our customers to ensure they can afford the loan and that we are doing the right thing.
If there is anything we can help with in the future, or you have any questions about your account the team are always happy to help and can be contacted on: 0161 451 3152.
Kind regards
Joanne
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Надежный клиент
Подтверждено Feefo
7 years ago
Bespoke support and straightforward guidance.
Great communication. Clear explanations and very supportive throughout the whole process.
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Надежный клиент
Подтверждено Feefo
7 years ago
An efficient process whereby the client was kept informed of progress on a regular basis
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VC
Valued Customer
Подтверждено Feefo
7 years ago
Что Valued Customer сказал(-а) о Together:
Great service
Although we used a broker as a go between us and Together, i cant rate their service highly enough. We had issues obtaining a mortgage, but Together were sympathetic and helpful in our situation.
All...
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Joanne
Together
7 years ago
Hi Gary,
Thanks for the great feedback, we really appreciate you taking the time to share your experience with us. We're glad to hear we were able to help you out and that you would recommend us - that's amazing!
If you have any questions about your account in the future, then the team are always happy to help and can be contacted on: 0161 451 315
All the best
Joanne
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VC
Valued Customer
Подтверждено Feefo
Carmarthenshire
7 years ago
Что Valued Customer сказал(-а) о Together:
Very happy with the service I have received from Together and the whole process has been excellent
Joanne
Together
7 years ago
Hi Peter,
Thank you for leaving us a review. We're pleased to hear that your experience was so positive.
If there is anything else we can help with, or you have any questions about your account then the team are always happy to help. They can be contact on: 0161 451 3152
All the best
Joanne
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VC
Valued Customer
Подтверждено Feefo
7 years ago
Что Valued Customer сказал(-а) о Together:
Kept me informed and would recommend again
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Надежный клиент
Подтверждено Feefo
7 years ago
Fast service
The service is quite fast
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VC
Valued Customer
Подтверждено Feefo
7 years ago
Что Valued Customer сказал(-а) о Together:
They were very quick, and helpful, explained each part of the procedure.
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Надежный клиент
Подтверждено Feefo
7 years ago
Now homeowner
Although our mortgage broker did most of the work getting our application made the staff were very polite when speaking with them on the phone. It is difficult getting a mortgage when you have had...
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Joanne
Together
7 years ago
Thank you for the great comment. We're delighted to hear that we we're able to make home ownership a reality. We wish you all the best.
Kind regards
Joanne
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VC
Valued Customer
Подтверждено Feefo
7 years ago
Что Valued Customer сказал(-а) о Together:
All that I would like to say Togehter is an excellent and supperb company.
I would like to take this great opportunity to thank Together for their great service to me. It was a phenomenal and excellent service. Together has helped me to save my properties and has helped me...
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Joanne
Together
7 years ago
WOW Felicia, what great feedback. Thanks for taking the time to tell us about your experience. We're delighted to hear we' were able to help save your properties and wish you all the best.
For over 40 years, Together Money have been providing mortgages and secured loans with real lives in mind.
They offer a range of borrowing to suit all sorts of people, in all sorts of circumstances. Unlike some mainstream lenders, they appreciate that today's jobs, homes, and circumstances don't always fit neatly into tickboxes. Because there's a new normal out there.
And it's this common-sense approach means Together can often lend when others can’t.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
For over 40 years, Together Money have been providing mortgages and secured loans with real lives in mind.
They offer a range of borrowing to suit all sorts of people, in all sorts of circumstances. Unlike some mainstream lenders, they appreciate that today's jobs, homes, and circumstances don't always fit neatly into tickboxes. Because there's a new normal out there.
And it's this common-sense approach means Together can often lend when others can’t.