Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Timbuktu Travel

Просмотр всех 1,160 отзывов

Надежный клиент

Подтверждено Feefo

7 years ago

Joanna was wonderful to work with on planning our 1st trip to Africa. She has a wealth of knowledge and never tired of our questions inquires. Our trip to N. Tanzania went perfectly.

Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Kathy,

Thank you so much for taking the time to leave such a wonderful a review.

Joanna and the team are thrilled to hear that you had such an amazing time on your first trip to Africa - we hope it will be the first of many!

Phoebe and Timbuktu Team

Отзывы о товаре

Дата покупки: 10/12/2018

Надежный клиент

Подтверждено Feefo

7 years ago

An easy, customizable travel experience

Timbuktu allowed for an easy to use, customizable experience. I was able to plan out my own itinerary easily online, and then work with an agent to refine it. I find that typical travel agents don't...

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Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Nicole,

Thank you very much for taking the time to leave such a wonderful review. Joanna and the team are thrilled that you enjoyed using our site to design your honeymoon trip to Kenya. We hope you had a wonderful and relaxing safari in Laikipia and the Masai Mara and that this was the perfect way to celebrate your marriage.

All the best,

Phoebe and the Timbuktu Team

Отзывы о товаре

Дата покупки: 06/10/2018

Надежный клиент

Подтверждено Feefo

7 years ago

Trip of of LIfetime Becomes Reality!

Can't imagine how they could have done any more, or any better, for us. Everything about the trip was perfect. Joanne was incredible to work with. She stayed in touch with us from the first day we...

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Phoebe Mottram

Timbuktu Travel

7 years ago

Hi there,

Thank you very much for taking the time to leave such a wonderful review! Joanna and the team are thrilled to hear that you had such a good time and that you were pleased with how everything went! I am extremely happy to hear that Tanzania lived up to your expectations - it truly is a beautiful country!

All the best,

Phoebe and the Timbuktu Team

Дата покупки: 01/10/2018

Cassie

Подтверждено Feefo

Phoenix

7 years ago

Что Cassie сказал(-а) о Timbuktu Travel:

Fantastic for Booking a Honeymoon!

While we haven't actually been on the trip yet, booking with Timbuktu was incredible! As an avid traveler, I like to have complete control over the details of my trips, but in the midst of planning a...

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Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Cassie,

Thank you so much for such a wonderful review. Joanna and the team are delighted that we could help make your honeymoon planning stress free in a time when you have so many important things to focus on! We hope you have a beautiful wedding day and that your honeymoon is everything you wished for and more!

All the best,

Phoebe and the Timbuktu Team

Дата покупки: 18/09/2018

Jessica Kitson

Подтверждено Feefo

7 years ago

Что Jessica Kitson сказал(-а) о Timbuktu Travel:

Amazing!

Joanna from Timbuktu was amazing! She gave us the honeymoon of our dreams in South Africa. She thought of every detail and we didn't have to worry about anything, giving us all our vacation time to...

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Arwen

Timbuktu Travel

7 years ago

Hi Jessica,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Joanna's service. We're also so pleased that you had such fabulous honeymoon in Africa and were able to just relax.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Отзывы о товаре

Дата покупки: 16/09/2018

Phil Smith

Подтверждено Feefo

7 years ago

Что Phil Smith сказал(-а) о Timbuktu Travel:

First class service

First class service and customer focus. Excellent options and local support, Highly recommended.

Arwen

Timbuktu Travel

7 years ago

Hi Phil

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Joanna's service. We're also so pleased that you had such a great trip to Africa.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Отзывы о товаре

Дата покупки: 09/09/2018

Emma Soto

Подтверждено Feefo

8 years ago

Что Emma Soto сказал(-а) о Timbuktu Travel:

Jonty, our head of sales agent has been wonderful: efficient, prompt and knowlegeable.

Arwen

Timbuktu Travel

8 years ago

Hi Emma,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Jonty's service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Дата покупки: 17/09/2018

Sofia Filipe

Подтверждено Feefo

Lisbon, Portugal

8 years ago

Что Sofia Filipe сказал(-а) о Timbuktu Travel:

I am going to Africa because of Timbuktu

Fantastic work; professional, efficient and fast. Jonty is an empathic communicator- very good quality. Jonty is calm, confident and very helpful. In comparison to other companies, Timbuktu is a lot...

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Arwen

Timbuktu Travel

8 years ago

Hi Sofia,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Jonty's service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Дата покупки: 13/09/2018

Надежный клиент

Подтверждено Feefo

8 years ago

Jonty was super helpful!

Arwen

Timbuktu Travel

8 years ago

Hi there,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Jonty's service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Дата покупки: 14/09/2018

Emma Hardie

Подтверждено Feefo

England, UK

8 years ago

Что Emma Hardie сказал(-а) о Timbuktu Travel:

Wonderful service, ideas and follow up

We used Timbuktu and more specifically Jonty and his team to fill in the (substantial) gaps in our Namibian adventure. Everything went according to plan and we were so grateful for Jontys...

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Arwen

Timbuktu Travel

8 years ago

Hi Emma,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Jonty's service. We're really pleased to hear that we were able to help in that tricky situation and hope you went on to still have a fantastic trip.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Отзывы о товаре

Дата покупки: 18/04/2018

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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Отзывы о Timbuktu Travel

Rivertrees Country InnЕще отзывы об этом товареПосмотреть продукт на сайтеWonderful property. Only one night stay but was lovely.

Maramboi Tented CampЕще отзывы об этом товареПосмотреть продукт на сайтеBeautiful property. Everyone was welcoming and helpful. Loved being surrounded by wondering animals.

Serengeti Kati Kati Tented CampЕще отзывы об этом товареПосмотреть продукт на сайтеVery comfortable for a tented camp. Didn't want to sleep and miss hearing the lions an other animals on their nightly rounds. Everyone was wonderful.

Tloma LodgeЕще отзывы об этом товареПосмотреть продукт на сайтеBeautiful grounds with gardens and a coffee plantation. Here again everyone was kind and welcoming. Very nice accommodations.

Pongwe Beach HotelЕще отзывы об этом товареПосмотреть продукт на сайтеAmazing waters & beach. Very relaxing. Staff was terrific and accommodating. Comfortable accommodations. Could live the barefoot life style.

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Walden HouseЕще отзывы об этом товареПосмотреть продукт на сайтеWe were very pleased with the Walden House. The staff were very friendly and helpful and the room was clean and comfortable.

Rivertrees Country InnЕще отзывы об этом товареПосмотреть продукт на сайте

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Teufelskrallen Tented LodgeЕще отзывы об этом товареПосмотреть продукт на сайтеWonderful tented lodge, a bit breezy going to the loo at night! It was 2degrees when we got up in the morning.

Fish River LodgeЕще отзывы об этом товареПосмотреть продукт на сайтеWonderful location, the food was not good.

Sossusvlei LodgeЕще отзывы об этом товареПосмотреть продукт на сайтеLarge but very comfortable lodge. Perfect for dune visiting. The Junior suite was really lovely.

Hansa HotelЕще отзывы об этом товареПосмотреть продукт на сайтеQuirky hotel, but service at breakfast was terrible.

Mowani Mountain CampЕще отзывы об этом товареПосмотреть продукт на сайтеDisastrous service, but beautiful location. The food was sometimes inedible. As for the management, get off your phone and pay some attention to your guests!

Okonjima Bush CampЕще отзывы об этом товареПосмотреть продукт на сайтеBiggest treat of all, thanks to Jonty and Martin and team in Namibia. Thank you so much for rescuing our day.....wonderful suite, amazing guide, perfect hostess.

Как собираются отзывы Feefo?

Кто может оставлять отзыв Feefo?

Как мы проверяем отзывы?

Как мы боремся с фальшивыми отзывами?