Отзывы о Tieroom UK

you contacted us Friday gone, and we politely asked you if it was possible for you to wait a few more days, in case it was just a postal delay, due to missorting at the post or similar. If in a hurry we would have immediately arranged a resend, with DHL if necessary, but you concurred, saying you didn't need it until September 12th, and would update us on Tuesday September 4th (tomorrow).

You're of course perfectly entitled to be disappointed about a delay, delays are by no means acceptable to us either, which is why we asked for you consent before proceeding as we did. Speedy delivery is one of our key selling points, as well as customer service. We always send orders the same day as ordered, if on a weekday before 14.00, else the first following weekday, so I can assure you we are equally disappointed and frustrated every time postal services don't live up to their end of the bargain. And we always agree to re-sends if a delayed shipment is needed in haste.

We'll definitely make sure you have your stuff in time for your event, that much you can count on.

best regards