The products are amazing, great quality and vibrant colours. We ordered them for our wedding and we couldn’t have chosen anything better. I’d genuinely recommend them.
However the delivery is the...
Done the basics very well. Nice straight forward purchase no hassle. Updated me throughout and delivered on time. Product was amazing . Looked and felt great. I will defo recommend and use this shop...
Fantastic customer service, respond quickly and go the extra mile to help you. Products are well priced and good quality, would definitely buy from them again. Wish all companies were as efficient!
Delivery was ok. The colour is quite a bit darker than pictured and the material isn't very soft like usual silk. Nice pattern on them though but wouldn't use again.
Anand
Tieroom UK
7 years ago
Hi there!
colour rendition is really tricky. We work a lot with the colours, but however well the colours reflect reality on our screens it's enough with different colour profiles, colour and/or light settings etc to make the colour appear different on your screen. This is one of the big headaches of e-commerce. Thanks for the feedback reg. Alskad though, we'll have another look, and see if it can be improved.
Отзывы о товаре
Anand
Tieroom UK
7 years ago
Hi again, Reg. colour, see response for previous post.
Reg. softness, Alskad is a very soft silk tie in our opinion/experience. Perhaps your perception is in reference to our liner - we've chosen a wool liner to add stability to the tie, which in our view improves the fall of the tie and also helps it keep its shape in the long run. Many other manufacturers use a liner of polyester (cheaper) which they then brush to imitate the wool liner quality, but in our view, it's not good enough. This wool liner might cause the tie to seem slightly stiffer than with a polyester liner, which is perhaps what you're experiencing.
Another possibility, is that when ordering silk you actually expected satin (this is a reflection based on reactions from previous customers) Satin is a weaving method often practised with the silk type used in pyjamas or underwear. Satin silk is a lot suppler than regular silk.
In any case, many thanks for taking your time to give us feedback
please don't hesitate to get back to us again if you have further thoughs or comments.
where always available working hours at info@tieroom.co.uk
best regards
Anand, Tieroom customer service
Anand
Tieroom UK
7 years ago
see previous
Дата покупки: 14/09/2018
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TC
Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Tieroom UK:
I still haven’t received my order 2 weeks later for 3 ties and a bow tie... meant to be here 3-6 days.
Anand
Tieroom UK
7 years ago
Hi Andrew, the order was sent promptly as planned, something must have gone wrong in the postal chain. Whatever the explanation, this is of course not acceptable, wish you got in touch sooner. We'll arrange for a resend, someone will contact you directly via customer service. Sorry about the delay.
At Tieroom we have for over 10 years produced our own line of ties, bow ties and pocket squares. We sell directly to the customer, no middle man, enabling quality neck wear with a very reasonable price tag. On top of that we provide quick shipping and the best customer service you'll find anywhere.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
At Tieroom we have for over 10 years produced our own line of ties, bow ties and pocket squares. We sell directly to the customer, no middle man, enabling quality neck wear with a very reasonable price tag. On top of that we provide quick shipping and the best customer service you'll find anywhere.