When I first got in touch about my issues with the pillow they took days to respond each time 😞
Jessie Roberts
Therapeutic Pillow
2 months ago
Hi there.
Thank you for your feedback.
We apologise in the delay in sorting out your trouble.
We have passed on your feedback and will keep it in mind for the future.
Kind thanks,
Jessie
Отзывы о товаре
Jessie Roberts
Therapeutic Pillow
2 months ago
Hi there.
Thank you for your feedback.
This product is designed for the average user. We have passed your feedback onto our management and production team in regard to a softer filling.
Kind thanks,
Jessie
Service reliable and delivert quick. For the most part pillows description on website very accurate, if you call and speak with staff they are always helpful.
Jessie Roberts
Therapeutic Pillow
2 months ago
Hi there!
Thank you for your 5-star review!
Kind thanks,
Jessie
Отзывы о товаре
Jessie Roberts
Therapeutic Pillow
2 months ago
Hi there!
We are so pleased to hear about your continuing support!
Kind thanks,
Jessie
Jessie Roberts
Therapeutic Pillow
2 months ago
Hi there!
Thank you for your 5-star review!
Kind thanks,
Jessie
Jessie Roberts
Therapeutic Pillow
2 months ago
Hi there,
Thank you for your feedback.
We are sorry to hear that you have found your pillow uncomfortable. If you would like, we can offer you an exchange for a more suitable pillow for you.
If you would like to discuss this further, you are welcome to contact our friendly support team support@pillows.com.au
Kind thanks,
Jessie
Дата покупки: 21/02/2026
0
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MB
Michelle Baumgartner
Подтверждено Feefo
2 months ago
Что Michelle Baumgartner сказал(-а) о Therapeutic Pillow:
Quick and easy to order. Arrived quickly.
Jessie Roberts
Therapeutic Pillow
2 months ago
Hi there!
Thank you for your 5-star rating!
Kind thanks,
Jessie
Отзывы о товаре
Jessie Roberts
Therapeutic Pillow
2 months ago
Hi there!
We are so pleased to hear this!
Kind thanks,
Jessie
Дата покупки: 17/02/2026
0
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Надежный клиент
Подтверждено Feefo
2 months ago
It is good quality, nice feel. Take note, the L is really big so Make Sure it is really What you want. Pregnant or feeding moms would benefit from this size but for everyday pillow, i find it too...
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Jessie Roberts
Therapeutic Pillow
2 months ago
Hi there!
Thank you for your 5-star review!
Kind thanks,
Jessie
Отзывы о товаре
Jessie Roberts
Therapeutic Pillow
2 months ago
Hi there!
We're sorry to hear it's not what you were hoping.
Please email at support@pillows.com.au if you would like to organise an exchange.
Kind thanks,
Jessie
Jessie Roberts
Therapeutic Pillow
2 months ago
Hi there!
We are so happy to hear this!
Kind thanks,
Jessie
Дата покупки: 11/02/2026
0
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AH
Angielina Hunter
Подтверждено Feefo
AUS
3 months ago
Что Angielina Hunter сказал(-а) о Therapeutic Pillow:
Lady ob phone was very good, said I could exchange the pillow for another one if not happy, feel I really need to try before I buy!
Jessie Roberts
Therapeutic Pillow
3 months ago
Hi there,
Thank you for your feedback. We really appreciate you taking the time to do so.
We do understand that it can be difficult purchasing online and not trying the product first. We try our best to have as much information as possible available on our website for everyone to make an informed decision prior to purchasing. Kind thanks,
Jessie
AH
Angielina Hunter
2 months ago
You have left me hanging, the pillow is not at all comfortable, am not satisfied
Jessie Roberts
Therapeutic Pillow
2 months ago
Hello Angielina,
Unfortunately, we haven't received any exchange request from you this week. We would love to be able to help you find something more suited to your needs!
Would you be able to send us another email so we can make that happen?
Kind thanks,
Jessie
AH
Angielina Hunter
2 months ago
I was told it was too late for that
Jessie Roberts
Therapeutic Pillow
2 months ago
Good morning, Angielina,
That's no worries, we are happy to wave this one for you regardless.
Please send me an email at my direct email Jessie@pillows.com.au, and I can arrange this for you today!
Kind thanks,
Jessie
Отзывы о товаре
Jessie Roberts
Therapeutic Pillow
3 months ago
Hi there,
Thank you for your feedback.
We are sorry to hear that you have found your pillow uncomfortable. If you would like, we can offer you an exchange for a more suitable pillow for you.
If you would like to discuss this further, you are welcome to contact our friendly support team support@pillows.com.au
Kind thanks,
Jessie
Jessie Roberts
Therapeutic Pillow
2 months ago
Hello Angielina,
Unfortunately, we haven't received any exchange request from you this week. We would love to be able to help you find something more suited to your needs!
Would you be able to send us another email so we can make that happen?
Kind thanks,
Jessie
Jessie Roberts
Therapeutic Pillow
2 months ago
Good morning, Angielina,
That's no worries, we are happy to wave this one for you regardless.
Please send me an email at my direct email Jessie@pillows.com.au, and I can arrange this for you today!
Kind thanks,
Jessie
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.