Что Clive Sinclair сказал(-а) о Therapeutic Pillow:
Pretty good, may have been out of stock when ordered but delivery was good.
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for your review!
We're glad to hear that your delivery experience was a positive one. We do apologise if the item was out of stock at the time of your order—occasionally, demand can exceed our expectations. We appreciate your patience and understanding.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Kind thanks,
Jo
Отзывы о товаре
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you so much for your kind words and continued support!
We're thrilled to hear that you've returned for a second purchase after 10 years—and even more pleased that you're noticing an improvement in the materials. We’re proud to offer quality Australian-made products, and feedback like yours reminds us why we do what we do.
If there's anything else we can help you with, please don't hesitate to reach out.
Kind thanks,
Jo
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for your wonderful feedback!
We’re so pleased to hear that you’re happy with the quality of the product and its Australian-made craftsmanship. We take great pride in using durable, high-quality materials!
Thanks again for your support!
Kind thanks,
Jo
Дата покупки: 13/08/2025
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Подтверждено Feefo
9 months ago
The first comment said it all.
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for your comment!
We appreciate your support!
Kind thanks,
Jo
Отзывы о товаре
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for taking the time to share your experience.
We're pleased to hear that your purchase and delivery went smoothly, but we're sorry to learn that the pillows weren’t the right fit for your comfort preferences. We understand that pillow firmness can be a personal choice, and we appreciate your honest feedback.
If you’d like help finding an alternative that might better suit your needs, feel free to reach out—we’d be happy to assist.
Please note, we do offer a 30-day exchange policy.
Kind thanks,
Jo
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for taking the time to share your experience.
We're pleased to hear that your purchase and delivery went smoothly, but we're sorry to learn that the pillows weren’t the right fit for your comfort preferences. We understand that pillow firmness can be a personal choice, and we appreciate your honest feedback.
If you’d like help finding an alternative that might better suit your needs, feel free to reach out—we’d be happy to assist.
Please note, we do offer a 30-day Exchange Policy.
Kind thanks,
Jo
great feedback on waiting time for product, supplier informed it would take longer to supply, great feedback and updates.
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for your feedback!
We’re glad to hear that you were happy with the communication and updates throughout the process. While delays can be frustrating, we appreciate your patience and are pleased that our team were able to keep you well-informed.
Thanks again for your support!
Kind thanks,
Jo
Отзывы о товаре
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that the product has been helpful for your lower back pain and that you’re finding it more convenient and effective than a traditional hot water bottle. Your tip about heating time is also very helpful for other customers—thank you for sharing!
We appreciate your support and are so glad the product is working well for you.
Kind thanks,
Jo
Дата покупки: 12/08/2025
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Подтверждено Feefo
9 months ago
Service was great
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for your kind words! We're glad you had a great experience with our service.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Kind thanks,
Jo
Отзывы о товаре
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for sharing your feedback with us.
We’re sorry to hear that the travel pillow didn’t meet your expectations in terms of size and comfort. We understand how important a good night’s sleep is, especially when travelling, and appreciate your honesty about the fit.
It’s great to know you love the full-size pillow at home—your feedback about width is valuable and will be passed on to our product team for consideration.
Please feel free to reach out anytime for assistance.
Kind thanks,
Jo
Very good. No problem with ordering from Aotearoa, NZ and no delivery hitches.
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for your kind feedback!
We’re delighted to hear that your ordering experience from NZ went smoothly and that there were no delivery issues. We appreciate your support!
Kind thanks,
Jo
Отзывы о товаре
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for your wonderful review!
We’re so pleased to hear that the cushion is proving useful and convenient with its waterproof cover. It’s great to know you’re considering getting more for different spots—that’s a fantastic recommendation!
If you need any assistance with your next order, please don’t hesitate to get in touch.
Kind thanks,
Jo
Hi there,
Thank you for your feedback! We’re glad to hear you were happy with the prompt delivery.
If you need any further assistance, feel free to reach out.
Kind thanks,
Jo
Отзывы о товаре
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you so much for your fantastic feedback!
We’re delighted to hear you’re happy with the quality and appreciate your recommendation.
If you ever need anything else, we’re here to help.
Kind thanks,
Jo
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for your wonderful feedback! We’re thrilled to hear you think the product is fabulous.
We truly appreciate your support and look forward to assisting you again.
Kind thanks,
Jo
Great customer service for a very workable product. All positive feedback from customers and staff. No negative feedback regarding customer service or daily service of the product.
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you so much for your generous feedback!
We’re delighted to hear that both our product and customer service have met your expectations. It’s wonderful to know that customers have had such positive experiences with the product and our support.
We truly appreciate your kind words and look forward to continuing to serve you.
Kind thanks,
Jo
Отзывы о товаре
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for sharing such detailed and positive feedback!
We’re thrilled to hear that both your staff and customers are finding the Thera-Med Arm Support comfortable and easy to use, especially with such a high daily volume. It’s great to know the product is making a difference in your clinic’s workflow.
We appreciate your trust and look forward to supporting your future purchases.
Kind thanks,
Jo
Hi there,
Thank you for your feedback.
We're so pleased to hear your order arrived quickly and that you're happy with your purchase.
We appreciate your support.
Kind thanks,
Jo
Отзывы о товаре
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for your kind review!
We’re so pleased to hear that you found the pillows both comfortable and supportive. It’s wonderful to know you returned to purchase more for your family—your continued support means a lot to us.
Kind thanks,
Jo
Hi there,
Thank you for your feedback.
We're sorry to hear the pillow didn’t meet your expectations, but we're glad to know you were happy with the service you received.
If there's anything we can do to assist you further or help you find a more suitable option, please don’t hesitate to get in touch.
Kind thanks,
Jo
Отзывы о товаре
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for sharing your experience.
We're sorry to hear that the pillow isn’t providing the support you need and that you're still experiencing neck discomfort. Pillow height and support can vary greatly depending on body shape, height and sleep position. We’d be happy to help you find a more suitable option. Please feel free to reach out to our team for assistance.
Your comfort is important to us, and we’d love the opportunity to assist further.
Kind thanks,
Jo
Fantastic heat pack, love the Velcro attachment. Highly recommended
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for your great feedback!
We’re so pleased to hear that you’re enjoying the heat pack and finding the Velcro attachment helpful for lower back support.
Your recommendation means a lot to us!
Kind thanks,
Jo
Отзывы о товаре
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for your kind review!
We’re glad to hear you’re enjoying the product and that the Velcro band has been a helpful feature.
We truly appreciate your recommendation!
Kind thanks,
Jo
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.