Inspiring and empowering customers to read, learn, create and play
Обслуживание
3.2
/5
5
4
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1
556
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448
1,284
Оценок за прошлый год:
Просмотр всех 269,282 отзывов
Надежный клиент
Подтверждено Feefo
8 months ago
Excellent service
The price of item was very competitive. The delivery was prompt and reasonably priced (as item below the free delivery level) . Arrived well packaged.
0
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Надежный клиент
Подтверждено Feefo
8 months ago
Gifts
Orderd items came nxt day delivery really good value
0
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JL
JLM
Подтверждено Feefo
GBR
8 months ago
Что JLM сказал(-а) о The Works:
Hopeless customer service
As of Dec 29, I haven’t received my order placed on Nov 28. It was dispatched but has been lost at Evri’s delivery depot, no movement since Dec 6. I emailed customer services and they obviously...
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Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
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KM
Kirstin Maloney
Подтверждено Feefo
GBR
8 months ago
Что Kirstin Maloney сказал(-а) о The Works:
Very slow delivery - be prepared
Although The Works offer of 10 children's books for £10 is a brilliant one, I regret using the home delivery service. I ordered 2 sets of Christmas themed books along with 2 gifts on 28th November...
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Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
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BM
Barnara Mitchell
Подтверждено Feefo
8 months ago
Что Barnara Mitchell сказал(-а) о The Works:
My Favourite
Very, very good service. Staff are very helpful and are always able to give me advice, suggestions, information of newly received products that might be of interest to me.
I also value the range of...
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0
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HK
Hayleigh Kemp
Подтверждено Feefo
GBR
8 months ago
Что Hayleigh Kemp сказал(-а) о The Works:
Terrible
Never received my items and waited a month for any information and refund
1
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Надежный клиент
Подтверждено Feefo
8 months ago
Great Value
Good choice of books, great value and quick delivery.
0
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CJ
Chris Jones
Подтверждено Feefo
GBR
8 months ago
Что Chris Jones сказал(-а) о The Works:
The works, works
Excellent service, great delivery
0
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MD
Mavaurneen Daynes
Подтверждено Feefo
8 months ago
Что Mavaurneen Daynes сказал(-а) о The Works:
Excellent
0
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Надежный клиент
Подтверждено Feefo
8 months ago
Order cancelled by The Works at last minute
Complete order cancelled by The Works following our chase up regarding non delivery delivery on 19th December 2025. Original order was placed 19th November 2025.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.