Inspiring and empowering customers to read, learn, create and play
Обслуживание
3.2
/5
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547
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1,273
Оценок за прошлый год:
Просмотр всех 269,282 отзывов
KM
Kevin Moore
Подтверждено Feefo
GBR
10 months ago
Что Kevin Moore сказал(-а) о The Works:
Avoid purchasing from this company
Very poor. Order placed well in time for a birthday l, stock was in UK & acknowledged that delivery would be soon, advised by carrier Evri that order was wit them & tracking details showing awaiting...
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Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that you did not receive your order.
We can confirm that due to our warehouse move, we currently have unexpected delays with the orders being despatched.
Our records show a customer service adviser has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
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Надежный клиент
Подтверждено Feefo
10 months ago
Poor online customer service
Online order made for around 12 items. Had an email that one was out of stock as soon as I'd paid yet was still on the website. I knew there was a shipping delay and wasn't in a hurry for it. Parcels...
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Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order has arrived with items missing.
Our records show a customer service adviser has been in touch and has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
Поделиться
LS
Lucy Sheppard
Подтверждено Feefo
GBR
10 months ago
Что Lucy Sheppard сказал(-а) о The Works:
Service - the works
Helpful
Friendly
Happy to talk too
0
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B
B
Подтверждено Feefo
10 months ago
Что B сказал(-а) о The Works:
****
**** end of
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that you cancelled your order.
We can confirm that due to our warehouse move, we currently have unexpected delays with the orders being despatched.
Our records show a customer service adviser has been in touch and have issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Поделиться
AP
amber plant
Подтверждено Feefo
GBR
10 months ago
Что amber plant сказал(-а) о The Works:
Don’t bother
It’s been a month and I have only received 1 out of 6 items on my order, one has been refunded and I’ve received zero communication as to when the rest of my order will be delivered. These were gifts...
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Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed.
We can confirm that due to our warehouse move, we currently have unexpected delays with the orders being despatched.
Our records show that this order has been delivered.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
Поделиться
Надежный клиент
Подтверждено Feefo
10 months ago
Always a pleasure to deal with The Works, either online or in store.
0
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Надежный клиент
Подтверждено Feefo
10 months ago
Excellent company
Order received when promised in good order
0
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JB
Janet Baker
Подтверждено Feefo
GBR
10 months ago
Что Janet Baker сказал(-а) о The Works:
Excellent
Excellent
0
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Надежный клиент
Подтверждено Feefo
10 months ago
Have not read the books yet
0
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Надежный клиент
Подтверждено Feefo
11 months ago
Great value . Quick delivery.
Ordered artists pencils and paint brushes for my granddaughter. Great value.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.