I took a risk in placing an international order. My doubt and angst increased whenever I would submit a question by email and not get a response of any kind.
My worries were only put to rest when...
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customerservice@theraregemstonecompany.com
The Rare Gemstone Company
6 years ago
Hello Philip, thank you for your candid review. I'm glad you were happy with your Tsavorite. Our apologies for the slow communication - we were closed for the Christmas vacation and this was clearly indicated on the website in the shopping cart. The annual post xmas sale takes place over this period and we clearly stipulate that delivery will be in early January once our offices reopened. Normally our communication is very prompt. Nevertheless, you make a valid point and we will strive to improve.
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customerservice@theraregemstonecompany.com
The Rare Gemstone Company
6 years ago
Thank you Philip, much appreciated.
Дата покупки: 26/12/2019
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JM
John Morrison
Подтверждено Feefo
6 years ago
Что John Morrison сказал(-а) о The Rare Gemstone Company:
Before purchasing I checked with GIA, who confirmed Antony is GIA certified not only in diamonds, but more importantly in colored stones. My 4.33 carat Tsavorite was beautiful, and Antony's estimate...
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Дата покупки: 07/12/2019
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GM
Gail G. McCann
Подтверждено Feefo
North Carolina
6 years ago
Что Gail G. McCann сказал(-а) о The Rare Gemstone Company:
After spotting a gorgeous sapphire on their website, I purchased it. I was able to work with Antony and explain what I wanted. He had a beautiful ring made, which I received a few weeks later.
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Дата покупки: 10/12/2019
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PP
Philip H. Power
Подтверждено Feefo
6 years ago
Что Philip H. Power сказал(-а) о The Rare Gemstone Company:
Service was fine. Only issue was they did not inform me about import paperwork for shipping. My delivery was delayed about 5 days while I filled out, submitted, processed my paperwork.
For the fifth time I am really satisfied with my purchase: a gorgeous "Spirit Color" Rhodolite-garnet, extremely well cut at a very good price.
When I have a question, Anthony always try to answer me...
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Дата покупки: 28/11/2019
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JC
James Craid
Подтверждено Feefo
6 years ago
Что James Craid сказал(-а) о The Rare Gemstone Company:
It is my fourth purchase here and I am really satisfied as previously. Stunning aquamarine very well cut, very good price, great packaging (really happy to support local Kenyan initiatives), and fast...
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Дата покупки: 21/11/2019
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BN
Brian Nolen
Подтверждено Feefo
Austin Texas
6 years ago
Что Brian Nolen сказал(-а) о The Rare Gemstone Company:
First my wife and I are very savvy buyers of Jewelry for her. We take our time and buy the best we can find for the best price we can find. We have bought all over the world. I will tell you the pros...
Tanzanite specialists. On The Cutting Edge of the Gemstone Industry in East Africa. A beautiful selection of fine East African Gemstones including Tanzanite, Tsavorite, Malaia Garnet, Rhodolite Garnet, Sapphire, Ruby, Fancy Sapphire and Aquamarine.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Tanzanite specialists. On The Cutting Edge of the Gemstone Industry in East Africa. A beautiful selection of fine East African Gemstones including Tanzanite, Tsavorite, Malaia Garnet, Rhodolite Garnet, Sapphire, Ruby, Fancy Sapphire and Aquamarine.