The preparation of the boat was unacceptable. Fortunately, a few dedicated employees worked to turn things around.
Katharine Kyriacou
The Moorings
9 months ago
Thank you for taking the time to leave a review. We're pleased to hear that you enjoyed some aspects of your yacht charter vacation, but we're sorry to learn that you had some issues with the boat preparation. We will share your feedback with our customer care team so that they are aware of it. If you'd prefer to reach out to them directly, please email customer.care@thlmarine.com, they will be happy to assist you.
Отзывы о товаре
Загруженные мультимедийные материалы
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Дата покупки: 02/06/2025
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Подтверждено Feefo
10 months ago
Keep the prive down!
Katharine Kyriacou
The Moorings
9 months ago
Thank you for sharing your feedback with us. We're thrilled to hear that you had a 5-star experience with The Moorings and hope to welcome you back aboard soon for another adventure on the water.
Everyone was very helpful. (our luggage was lost by the AIRLINE.) EVEN THE CAPTAINS ON THE DOCKS HELPED US OUT.
Katharine Kyriacou
The Moorings
9 months ago
Thank you for sharing your feedback with us. We're so pleased to hear that you enjoyed your week on the water and that The Moorings team was helpful and supportive. We hope to welcome you back soon for another sailing adventure.
Excellent. The presail support was congenial, knowledgeable and above all accessible despite my hectic work schedule. They answered my questions, made adjustments and helped me complete tardy...
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Katharine Kyriacou
The Moorings
9 months ago
Thank you so much for your kind words and for recommending The Moorings. We're delighted to hear that our team provided a seamless experience before, during and after your charter so that you could make the most of your time on the water. We hope to welcome you back soon for your next sailing adventure.
I’m 79 years old. I first chartered with The Moorings as.a crew member with my skipper father in 1970 when they had just 6 yachts, all Pierson 35 monohulls as I recall. We chartered Moorings yachts...
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Katharine Kyriacou
The Moorings
9 months ago
Thank you for taking the time to leave a review. Your support and loyalty to The Moorings over the years mean the world to us. We're truly sorry to hear that you had issues with the electrical systems on the Dufour yacht you chartered and understand how frustrating this must have been. Your feedback is important to us, and we understand how disappointing it can be when expectations aren't met. We will pass this along to our customer care team so that they are aware of the issues you experienced. If you'd prefer to reach out to them directly, please email customer.care@thlmarine.com.
Thank you for sharing your feedback with us. We're thrilled to hear that you enjoyed your yacht charter vacation and that The Moorings team provided you with five-star service. We hope to welcome you back soon for another sailing adventure.
Дата покупки: 20/03/2025
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Подтверждено Feefo
10 months ago
Base service was excellent. St Martin / st Barts / Anguila interesting cruising.
South side of St martin check in is Horrible.
St Martin is becoming a dangerous spot, Gun shots herd at...
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Katharine Kyriacou
The Moorings
9 months ago
Thank you for taking the time to leave a review and for sharing your concerns about St Martin. We're pleased to hear that you had a positive experience with our team and that you enjoyed cruising around the Caribbean.
The staff was more attentive and better than I expected. And the amenities at the marina were great as well.
Katharine Kyriacou
The Moorings
9 months ago
Thank you for sharing your feedback with us. We're pleased to hear that our team was helpful and attentive and that you enjoyed the amenities at the marina. We hope to welcome you back for another yacht charter adventure soon.
Our water maker didn’t work the whole trip despite several attempts to get it fixed. Other than that they were great.
Katharine Kyriacou
The Moorings
9 months ago
Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed your yacht charter and had a mostly positive experience with The Moorings. We're very sorry to learn that you had issues with the water maker and apologize sincerely for any inconvenience caused. We'd love to have you back for another sailing adventure soon.
Thank you for sharing your feedback with us. We're thrilled to hear you enjoyed your time in the Bahamas and hope to welcome you back aboard for another sailing adventure soon.
Today, after almost 50 years at sea, The Moorings has established its reputation as the world's premier yacht charter company. Our award-winning charter fleet now includes more than 400 yachts in 20+ destinations across the globe. Whether it’s a self-skippered monohull; a Sail catamaran with a skipper at the helm; a high-performance Power catamaran or a Crewed yacht with a captain and chef—we’re here to make your time on the water truly unforgettable.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Today, after almost 50 years at sea, The Moorings has established its reputation as the world's premier yacht charter company. Our award-winning charter fleet now includes more than 400 yachts in 20+ destinations across the globe. Whether it’s a self-skippered monohull; a Sail catamaran with a skipper at the helm; a high-performance Power catamaran or a Crewed yacht with a captain and chef—we’re here to make your time on the water truly unforgettable.