Staff was easy to work with and very accommodating, and boat was beautiful and well laid out.
Katharine Kyriacou
The Moorings
9 months ago
Thank you for taking the time to leave a review. We're thrilled to hear that you were happy with the layout of the yacht and that The Moorings team was helpful and accommodating. We'd love to have you back aboard for another sailing adventure soon.
Отзывы о товаре
Дата покупки: 05/04/2025
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TE
Terry
Подтверждено Feefo
9 months ago
Что Terry сказал(-а) о The Moorings:
The level of service is what was expected.
Отзывы о товаре
Katharine Kyriacou
The Moorings
9 months ago
Thank you or taking the time to leave a review. We're sorry to learn that you experienced a delay in setting sail and understand how frustrating that can be. Your feedback matters and we will share it with our customer services team so that they are aware of the issues you've raised. If you'd prefer to contact them directly, please email customer.care@thlmarine.com.
Thank you for sharing your feedback with us. We're so pleased to hear that The Moorings team delivered a 5-star charter experience, and we hope to have you back aboard for another sailing adventure soon.
Thank you for sharing your feedback with us. We're thrilled to hear that you had a memorable time in the South Pacific and that the yacht, your provisions, the weather, and The Moorings team were all to your satisfaction. We hope to welcome you back soon for your next adventure on the water.
Limited and mediocre food for the first two days for breakfast we didn’t have any meat at all then the fourth night we had spaghetti noodles with Mexican chorizo on top and not much of that at all....
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Katharine Kyriacou
The Moorings
9 months ago
Thank you for taking the time to leave a review. We're genuinely sorry to hear that the food and service on your crewed charter fell short of expectations. We understand how disappointing this must have been, and we apologize sincerely for your experience. We're aware that you've been in contact with our customer services team, who conducted a thorough and thoughtful review of the concerns you raised. If you'd like us to revisit the matter, please reach out to our customer care team by emailing customer.care@thlmarine.com, they will be happy to assist you further.
DS
Dexter Scott
9 months ago
So all of these things that we’ve complained about are fixable sorry to say it won’t be for us. The only reason I’m responding whatsoever is to help out other couples that do this for a once in a lifetime event when you wait for something to do that you’ve been wanting to do for Years and it turns out to be a disaster. There is no going back and revisiting that dream that dream is over. So in my opinion. Here. It one the customers tell you 2 to 3 weeks ahead of time what they want for breakfast lunch and dinner if you are unable to accommodate that you need to let them know that immediately within 24 hours you give them the option to completely cancel if you are unable to accommodate The greater or better places to go and things to see for snorkeling or whatever it may be let them know ahead of time so that they can cancel or change plans to another company if you’re not able to accommodate none of these things were done. Your customers are the reason why you have jobs why you get paid to do your job do not assume that because other people have lots of money that the people that dream about doing this for years And become unsatisfied because of it are just going to arbitrarily say that’s OK it’ll be better next time I won’t spend good money after bad so either get it right figure out what people want and give that to them and be forthright and what can be done and what not can be done on the charters or stop chartering for People because you never get a second chance to make a first impression ever remember that and you have lost us forever
Дата покупки: 28/06/2025
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JL
Joseph Lohmeyer
Подтверждено Feefo
9 months ago
Что Joseph Lohmeyer сказал(-а) о The Moorings:
Excellent!
Katharine Kyriacou
The Moorings
9 months ago
Thank you for taking the time to leave a review. We're thrilled to hear that you had an excellent experience with The Moorings, and we'd love to have you back aboard for another sailing adventure soon.
As always very pleasant, efficient, and nice to work with all the staff.
Katharine Kyriacou
The Moorings
9 months ago
Thank you for sharing your feedback with us. We're thrilled to hear that you had a positive experience with The Moorings team, and we can't wait to welcome you back for your next adventure on the water.
Отзывы о товаре
Дата покупки: 22/01/2025
0
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RH
Richard Hassman
Подтверждено Feefo
Los alamos, nm
9 months ago
Что Richard Hassman сказал(-а) о The Moorings:
Our needs were met, as expected.
Katharine Kyriacou
The Moorings
9 months ago
Thank you for taking the time to leave a review. We're so happy to hear that your needs and expectations were met and we hope to welcome you back soon for another sailing adventure.
Admittedly, the crew and I didn't absorb all the pre-departure (boat) info. During the charter, we had problems w/ the generator operation and fresh water pump. The remote service was great and...
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Katharine Kyriacou
The Moorings
9 months ago
Thank you for taking the time to leave a review. We're sorry to hear that you experienced some issues with the generator and water pump, but we're pleased that our technical team was able to help in a timely fashion and get you back out on the water. We'd love to have you back for another yacht charter adventure soon.
Excellent! The team in Grenada were terrific! Their communication and attention to detail were outstanding. Any concerns I brought in before even arriving were completely and thoroughly well...
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Katharine Kyriacou
The Moorings
9 months ago
Thank you for your kind words, and for trusting The Moorings with your yacht charter vacations in so many exotic destinations. Your loyalty and support mean the world to us. We're thrilled to hear that you enjoyed your time in Grenada and that you were happy with the base team and the boat. We can't wait to welcome you back aboard for another sailing adventure soon.
Today, after almost 50 years at sea, The Moorings has established its reputation as the world's premier yacht charter company. Our award-winning charter fleet now includes more than 400 yachts in 20+ destinations across the globe. Whether it’s a self-skippered monohull; a Sail catamaran with a skipper at the helm; a high-performance Power catamaran or a Crewed yacht with a captain and chef—we’re here to make your time on the water truly unforgettable.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Today, after almost 50 years at sea, The Moorings has established its reputation as the world's premier yacht charter company. Our award-winning charter fleet now includes more than 400 yachts in 20+ destinations across the globe. Whether it’s a self-skippered monohull; a Sail catamaran with a skipper at the helm; a high-performance Power catamaran or a Crewed yacht with a captain and chef—we’re here to make your time on the water truly unforgettable.