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Отзывы о The Loans Engine | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 1,156 отзывов

David Shadforth

Подтверждено Feefo

8 years ago

Что David Shadforth сказал(-а) о The Loans Engine:

everyhing was explained step by step

Everything was explained in simple terms and were advised of the next step. Holly was briliant

Tayseer

The Loans Engine

8 years ago

Hi,

Thanks for your feedback. We always ensure to keep all our clients informed and updated throughout the process. I will ensure to pass your kind comments on to Holly.

Thanks

The Loans Engine.

Muhammad Ishaq

Подтверждено Feefo

8 years ago

Что Muhammad Ishaq сказал(-а) о The Loans Engine:

First Call Service, especially Holly was great and Luke as well.

Tayseer

The Loans Engine

8 years ago

Hi,

Thanks for your feedback. One of our company principles is to always provide excellent customer service. I will ensure to pass on your kind comments to Holly and Luke.

Kind Regards

The Loans Engine

Надежный клиент

Подтверждено Feefo

8 years ago

Frequent communication

Communication was great, we got update calls all the way through the process. From beginning to end the process took less than a month, the team were thorough and helpful.

Tayseer

The Loans Engine

8 years ago

Hi,

Thanks for your review! We always ensure to keep our clients updated throughout the whole process. We are glad to have met your needs and provided you a thorough service.

Kind Regards

The Loans Engine

John Waghorn

Подтверждено Feefo

8 years ago

Что John Waghorn сказал(-а) о The Loans Engine:

Provided good service, kept me fully informed and very professional.

Tayseer

The Loans Engine

8 years ago

Hi,

Thanks for your review. We always ensure to provide the best service, keep our clients updated throughout each stage and always remain upbeat and professional. It was a pleasure assisting you in your application.

Kind Regards

The Loans Engine

Richard Hall

Подтверждено Feefo

8 years ago

Что Richard Hall сказал(-а) о The Loans Engine:

fast friendly and helpful, great comms

Tayseer

The Loans Engine

8 years ago

Hi,

Thanks for your feedback. We are glad you had a pleasant experience!

Kind Regards

The Loans Engine

Mark Robbins

Подтверждено Feefo

Bruton, Somerset

8 years ago

Что Mark Robbins сказал(-а) о The Loans Engine:

Would definitely recommend the service to anyone.

All the staff were great at making what could be a stressful experience as easy as possible with excellent communication skills at every stage. They were always willing to explain each stage in...

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Tayseer

The Loans Engine

8 years ago

Hi,

Thank you for your review. We always ensure that our staff do all they can to take the pressure away from our clients in what could be a stressful period. We are glad we were able to help you in your application.

Kind Regards

The Loans Engine.

Надежный клиент

Подтверждено Feefo

8 years ago

Very good at keeping in contact and providing proactive status updates. Helped to successfully manage and work through issues raised by lender.

Emma

The Loans Engine

8 years ago

Hi,

Thanks for taking the time to review us, we're glad to see you were kept updated and it was a pleasure to help complete your application.

Kind Regards

The Loans Engine

Надежный клиент

Подтверждено Feefo

8 years ago

Supportive, Approachable, Efficient and Effective

I found Tom and his colleagues very approachable, easy to work with and they kept me up to date on what was happening with my application. They were also regularly in touch when additional...

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Emma

The Loans Engine

8 years ago

Hi,

It's fantastic to hear that our staff were supportive and approachable, keeping you up to date throughout. We'll be sure to pass on your kind comments to Tom.

Many thanks for the great review!

The Loans Engine

Sandra Barlow

Подтверждено Feefo

8 years ago

Что Sandra Barlow сказал(-а) о The Loans Engine:

All of the people I spoke with were friendly and very efficient, also everything was very timely and you can tell they’re trying to do the best for you

Emma

The Loans Engine

8 years ago

Hi,

Thank you for your great review!

Providing friendly and efficient customer service is central to our values here, it was a pleasure assisting you in your application.

The Loan Engine

Надежный клиент

Подтверждено Feefo

8 years ago

Good Communication. In constant contact. Very helpful.would recommend

Emma

The Loans Engine

8 years ago

Hi,

We're happy to see you had good communication from our helpful team and that you'd recommend our service.

Thanks very much for the review!

The Loans Engine

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