Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о The Insurance Emporium

Просмотр всех 6,924 отзывов

Trusted Customer

Chelmsford

8 years ago

Что Trusted Customer сказал(-а) о The Insurance Emporium:

Poor service and nil response

Despite two emails stating incorrect details, including the name on the policy and email address, the company has not even had the courtesy to reply. I do find this ignorant!

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We have located the emails you reference and we're in the process of getting back to you.

Best wishes

Надежный клиент

8 years ago

Competitive rates

Competitive offering on better terms than my previous pet insurance.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is brilliant to hear your appreciation.

Welcome to The Insurance Emporium!

Надежный клиент

8 years ago

beyond annoyed as cover dropped due to making a one off payment

What i found really annoying was that the level of cover that decreased because i was making a one off payment and not signing up to a monthly dd. not happy , really not happy

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

A monthly policy is more expensive over the course of a year, hence a higher cover level. The difference in cover is transparently detailed on our website.

If you have any queries, our Customer Contact Department are happy to help.

Best wishes

Надежный клиент

8 years ago

excellent service simple easy to use website

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is wonderful to hear your appreciation.

Best wishes

Надежный клиент

8 years ago

Ridiculous

Misleading & rude

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We would like to hear some expansion on your comments so we can effectively investigate any issues.

Best wishes

Надежный клиент

8 years ago

Happy with everything to date

Quite easy to understand terms, a big plus when buying insurance. Competitive prices, easy application and purchase. Documentation came through quickly. Here’s hoping I won’t have to test them on...

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Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о The Insurance Emporium:

Excellent service.

The gentleman i spoke to was very proficient, knew the answers to all of my questions, was polite, well spoken and managed my quote in a fast and professional manner. I will certainly use your...

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Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о The Insurance Emporium:

Easy pet insurance

Over easy to navigate web page. Ease of ordering and quick. Could not get through on phone to get a quote.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

Each animal would have their own policy; you would benefit from a multi pet discount though.

Best wishes

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о The Insurance Emporium:

Comprehensive range of services at a competitive price.

Very easy to deal with, prices competitive and purchasing the insurance policy very straight forward.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о The Insurance Emporium:

Took the time to review options and allowed me to query without any problems and offered quick, satisfactory responses, Was polite, efficient, patient and friendly. Guys name was Paul

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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