The debit card payment option wouldn't work on the website. So I called the company. The person I spoke to couldn't help me and asked me to call back later. I checked the website again and discovered...
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Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
We're sorry to hear about the issues you've experienced. We can see the policy is up and running for you now.
Best wishes
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Надежный клиент
8 years ago
I find the prices execellent and the staff were easy to deal with. The only downside is trying to get hold of them is a nightmare as long as you don’t mind sitting on hold for at least 10 mins each...
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Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
We're sorry to hear you've experienced difficulties getting through, we have been very busy on the phones recently.
Best wishes
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о The Insurance Emporium:
Good general cover at a sensible price.
I looked to replace my pet insurance this year and looked at several comparison sites. I can honestly say that this company gave the best all round cover at a sensible price, the followed up the...
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Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It is lovely to hear your appreciation.
Welcome to The Insurance Emporium!
0
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о The Insurance Emporium:
Fail to understand why two different benefits by the way premium paid.
Unable to enter second pet cat into computer proposal form, therefore had to telephone Emporium’s office and talk to agent who was very helpful in completing proposal.
I had planned to pay cost of...
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Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
The only reason the cover level is different is due to the cost being lower if paid upfront.
Best wishes
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Надежный клиент
8 years ago
Good website and good choice of insurance.
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
Welcome to The Insurance Emporium!
0
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Надежный клиент
8 years ago
Good website and more choice.
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It is lovely to hear your appreciation.
Best wishes
0
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о The Insurance Emporium:
Customer service poor
Customer service is very poor
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
We're sorry to hear about this; If you can tell us your concerns in further detail we can investigate the issue.
Bet wishes
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Надежный клиент
8 years ago
very polite, helped answer my questions so i could take out the right policy for me
thank you
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It is fantastic to hear your appreciation.
Welcome to The Insurance Emporium!
0
Поделиться
Надежный клиент
8 years ago
Yes I would recommend them to everyone as the cost I pay is fantastic and i
Pet insurance 😁
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It is wonderful to hear your appreciation.
Welcome to The Insurance Emporium!
0
Поделиться
TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о The Insurance Emporium:
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.