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Отзывы о The Adventure People

Просмотр всех 1,305 отзывов

Надежный клиент

Подтверждено Feefo

3 years ago

The sales advisor was pretty fast at getting back to me, appreciated the quick exchange while booking. I wasn’t made aware that if the booking was done within 10days before departure, I would have...

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Chris

The Adventure People

3 years ago

Hi, thank you for the feedback. We have noted this with the sales agent and will make sure we're clearer that the full balance is due when booking. When a booking is only a few days before the start date we have to check we can confirm spaces as often hotels used on trips may not have spaces available, this can sometimes take some time which we appreciate is frustrating. We really do our best to get trips confirmed ASAP and I am sorry in this case we weren't faster. Hope to see you again in future and have a merry Christmas!

Lois McCullough

Подтверждено Feefo

3 years ago

Что Lois McCullough сказал(-а) о The Adventure People:

Good advice/help from Rachel but poor advice from other members of staff.

Good advice from Rachel and any questions to her were answered promptly. However, I felt that some of the questions I asked were standard queries that should have been supplied in the information...

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Chris

The Adventure People

3 years ago

Hi Lois, Firstly I am very sorry that you received some incorrect information. I am investing with our team as this should never be the case. We'll also review the information we send out and liaise with the agent as we're always looking for ways to improve. Sadly, we're not able to advise much on Visa applications as any individuals circumstances may be different and we don't want to provide incorrect advise. Thanks again for the feedback, it is all taken on board. Have a merry Christmas!

Надежный клиент

Подтверждено Feefo

3 years ago

I use the Adventure People to book a lot of my trips and always find them to be extremely helpful. On my most recent trip another traveller had used them for the first time to book his trip. His...

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Matthew Kirby

Подтверждено Feefo

3 years ago

Что Matthew Kirby сказал(-а) о The Adventure People:

Great experience from start to finish

We did the Everest base camp trek and had a great experience was very well looked after. The local guides who were in charge of the trek know the mountains like the back of there hands. Shout out to...

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Amy Gough

Подтверждено Feefo

3 years ago

Что Amy Gough сказал(-а) о The Adventure People:

Excellent company

Fantastic company and fantastic customer service. When we had some issues with our trip, Melissa was easy to contact and helped us resolve it quickly. She saved our honeymoon! We look forward to...

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Kanye Goes

Подтверждено Feefo

3 years ago

Что Kanye Goes сказал(-а) о The Adventure People:

Awesome service provided for the tour I chose

Awesome service provided, however G adventures, did not provide me all the information needed until a late date. That left me un prepared and meant I had to purchase additional equipment abroad.

Jessica Nagel

Подтверждено Feefo

3 years ago

Что Jessica Nagel сказал(-а) о The Adventure People:

Everything war very smooth although I booked the trip only a week in advance. Everybody replied very quickly and friendly

Andrew Dobson

Подтверждено Feefo

Norfolk

3 years ago

Что Andrew Dobson сказал(-а) о The Adventure People:

The service from both the office staff and guides excellent

The office staff and guides CEO s was excellent as were the local guides. The guides did over and above what was expected.

Alex Barham

Подтверждено Feefo

3 years ago

Что Alex Barham сказал(-а) о The Adventure People:

An incredible time guaranteed and tour guide Peak made the trip!

My Ultimate trip in Thailand was incredible and our tour guide, Peak, was phenomenal and went above and beyond to make sure we were all safe and having a great time. The 11 days covered so much in...

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Claudia Beaney

Подтверждено Feefo

3 years ago

Что Claudia Beaney сказал(-а) о The Adventure People:

I would recommend adventure people. They were always very helpful and quick to respond to my messages! The booking process was easy I was given all the information I needed for my trip.

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