I am dissapointed for the fact that customer service took nearly 3 days to reply to a returns enquiry.
Tessuti
Tessuti
10 years ago
Please accept our sincere apologises for the delay in replying to your e-mail.
I will pass these comments to the relevant team to try and ensure this does not happen again.
We would love to see you as a returning customer. We hope this incident does not prevent you from purchasing with us in the future.
Kind Regards,
Anthony
Wrong item sent had to pay for returning it, wouldn't save the item I ordered so now sold out and I am still awaiting a refund for the item and the postage costs. Failed to respond to my emails and...
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Tessuti
Tessuti
10 years ago
Please accept my apologies for the service you have received from us.
We aim to dispatch the correct goods for customers’ orders. If this has not happened there could be an error with the stock allocation at the warehouse, I will pass these comments to the relevant team to try and ensure this does not happen again.
We would love to see you as a returning customer. We hope this incident does not prevent you from purchasing with us in the future.
Kind Regards,
Anthony
Tessuti is a premium store, selling luxury brands which include Stone Island, Boss, Polo Ralph Lauren and Michael Kors. Their product focus is high quality, basic pieces mixed with contemporary and innovative styles.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Tessuti is a premium store, selling luxury brands which include Stone Island, Boss, Polo Ralph Lauren and Michael Kors. Their product focus is high quality, basic pieces mixed with contemporary and innovative styles.
