Tenon Tours creates personalized trips that connect you to the best of Europe.
Обслуживание
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Оценок за прошлый год:
Просмотр всех 731 отзывов
AR
Arlene
Подтверждено Feefo
Tampa
4 years ago
Что Arlene сказал(-а) о Tenon Tours:
Always responsive
The mobile app was incredibly helpful. At one point we mislaid our printed paperwork, and the mobile app had the information we needed.
Elizabeth
Tenon Tours
4 years ago
Hi Arlene, thank you for sharing your positive experience with us! I'm glad that you found the Tenon Tours mobile app to be helpful during your travels through England. We appreciate you traveling with us and hope that we'll have the chance to work with you again in the future!
0
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JI
Jimmy
Подтверждено Feefo
Chicago, IL
4 years ago
Что Jimmy сказал(-а) о Tenon Tours:
Wonderful Ireland Vacation through Dublin, Killarney, and Galway
Tenon Tours organized an incredible tour through Ireland for me and my family! We really enjoyed the itinerary they put together, and what's more, the logistics of moving from place to place were...
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Elizabeth
Tenon Tours
4 years ago
Thank you for your service review, James! I'm happy to hear that you enjoyed your Ireland tour with us. :) We hope we'll have the opportunity to work with you again in the future!
0
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QU
Quinn
Подтверждено Feefo
4 years ago
Что Quinn сказал(-а) о Tenon Tours:
Janet and Courtney are AMAZING!!!!!!
This was my 3rd time booking a trip with Tenon and Janet Dudley, and for the 3rd time, she knocked it out of the park. I absolutely love how she listens to the type of trip we want, the types of...
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Elizabeth
Tenon Tours
4 years ago
Hi Quinn, thank you so much for providing your feedback on your trip to Greece! This is truly wonderful to hear and we are thrilled that you've now traveled with us three times. We can't wait to work with you again in the future!
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AP
April
Подтверждено Feefo
Texas
4 years ago
Что April сказал(-а) о Tenon Tours:
Not what we expected.
Overall, the reasons that I hired a tour company to book this trip was for expertise in the country we were traveling to and first timers and the reassurance that we would have a service team to...
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Elizabeth
Tenon Tours
4 years ago
Thank you for your feedback, April. This is a fair and valid viewpoint, and regrettably, due to the increasing demand and lack of availability on our end and with overseas partners, we weren't able to provide the level of service that our travelers have come to expect. I hope that you were still able to enjoy your time in Scotland and that we'll have the opportunity to plan a second (and more fulfilling) trip for you in the future.
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MA
Mark
Подтверждено Feefo
Jacksonville
4 years ago
Что Mark сказал(-а) о Tenon Tours:
Glad we found Tenon to help with our trip of a lifetime
Rachel was great during the planning stage. Detailed and lots of good suggestions. A few gaps due to start up of operations on the ramping back staff side but not Rachel’s issue.
And Kieran, the...
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Elizabeth
Tenon Tours
4 years ago
Thank you for your feedback, Mark! I am so glad that we were able to be a part of your trip of a lifetime. I will be sure to share your comments with our team, especially Rachel and Kieran. Thank you for choosing to travel with us and I hope that we'll be able to work with you again in the future.
0
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PO
Polly
Подтверждено Feefo
4 years ago
Что Polly сказал(-а) о Tenon Tours:
Disorganized and unreasonable price
There were lots of issues and lack of communication leading up to my trip and then many more after I arrived. These were times for tours did not coincide with necessary things/problems such as late...
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Elizabeth
Tenon Tours
4 years ago
Hi Polly, thank you for taking the time to leave a review. Our entire team reads and reviews each survey as we all learn from them and use traveler feedback to improve our future guest experience! I see that you have been in recent contact with your BYSS TEAM Member and hopefully any remaining issues have been resolved. Please do not hesitate to contact us should you have any further questions or concerns.
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BO
Bonnie
Подтверждено Feefo
Kingsland, GA
4 years ago
Что Bonnie сказал(-а) о Tenon Tours:
Ireland is wonderful!
Janet Dudley has had amazing ideas both times she’s helped me plan trips. Both she & Gracie were wonderfully responsive to all of my inquiries and needs. It’s a relief to have such competent help...
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Elizabeth
Tenon Tours
4 years ago
Hi Bonnie, thank you so much for sharing your experience with us! I'm so happy that you had such a wonderful time in Ireland. We enjoyed seeing your photos throughout your travels as well. :) Thank you for choosing to travel with Tenon Tours and I hope we'll have the opportunity to work with you again in the future!
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KE
Kenneth
Подтверждено Feefo
East Greenville
4 years ago
Что Kenneth сказал(-а) о Tenon Tours:
Very knowledgeable and helpful when it came to suggesting excursions
Elizabeth
Tenon Tours
4 years ago
Thank you for taking the time to leave a review, Kenneth! I'm glad that you found Rachel knowledgeable and helpful. We're looking forward to your trip to Ireland with us.
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Надежный клиент
Подтверждено Feefo
4 years ago
Wonderful job Janet and Natasha
Janet and Natasha were wonderful and arranged a great trip. Janet was able to accommodate all of our special requests and everything she and Natasha had control of worked out beautifully
Elizabeth
Tenon Tours
4 years ago
Thank you for your review! I'm happy that you had a great experience with Janet and Natasha on your trip to Portugal. I have shared your comments with them as well. :) Thank you for choosing to travel with Tenon!
0
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Надежный клиент
Подтверждено Feefo
4 years ago
Tetontours organized a great trip !
They planned an amazing trip for us! The drivers, hotels and adventures were perfect! Beautiful mix of countryside and cities!
Elizabeth
Tenon Tours
4 years ago
Thank you for your review of Tenon Tours! I'm glad to hear that you had an amazing trip to the British Isles. I see that you traveled with us once before and am glad that you chose to work with us again! Thank you for being a loyal customer and we hope to work with you on a third trip in the future.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
