Tenon Tours creates personalized trips that connect you to the best of Europe.
Обслуживание
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Оценок за прошлый год:
Просмотр всех 732 отзывов
AB
Abigail
Подтверждено Feefo
3 years ago
Что Abigail сказал(-а) о Tenon Tours:
Poor service and wouldn't book through them again
Very slow response time (more than a week on several occasions) by Tenon coordinator regarding questions on itinerary, car rental, lodging and other trip-related questions before the trip. During the...
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Надежный клиент
Подтверждено Feefo
3 years ago
They took us to some fabulous sites
Service was good. We requested more rural type hotels and 2 of the 5 were very nice garden type settings. Some of the tour guides were exceptional and some were not so good.
Elizabeth
Tenon Tours
3 years ago
Thank you for taking the time to share your review with us! We would love to hear more about your tour guide experience so that we can investigate further. I have shared this with our team so that someone can reach out to you to learn more. You can also reach out to your Travel Specialist or contact us at travel@tenontours.com.
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WI
William
Подтверждено Feefo
Fort Worth
3 years ago
Что William сказал(-а) о Tenon Tours:
Great Trip!
We were very pleased with Tenon Tours and their service. When we had an issue with the rental cars, the team worked to resolve the problem with Enterprise and got us underway as quickly as possible....
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Elizabeth
Tenon Tours
3 years ago
Thank you for your feedback and recommendation! We are so happy that you were pleased with our service and trip to Ireland. We do have a formal referral program where you can receive exclusive rewards when you refer new travelers to Tenon Tours. You can learn more here: https://info.tenontours.com/referral-program.
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Надежный клиент
Подтверждено Feefo
3 years ago
Very helpful !
Very helpful and their response time was amazing. Monica was very friendly and made sure we got exactly what we want in our trip!!
Elizabeth
Tenon Tours
3 years ago
Thank you for your review! I'm happy to hear that you had a great experience planning your trip to the British Isles with Monica. We are looking forward to hearing all about it!
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MA
Mary
Подтверждено Feefo
Silver Spring
3 years ago
Что Mary сказал(-а) о Tenon Tours:
Disappointed in their Encore Performance
Booking for Iceland went well, but once deposit was down, service was minimal. Lots of automated, general emails about this and that, but most of it was unnecessary clutter. Waited weeks for replies...
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MA
Mark
Подтверждено Feefo
CT. TRAVELER
3 years ago
Что Mark сказал(-а) о Tenon Tours:
Pleasure to work with
The Tenon team has been a pleasure to work with. They have been responsive to all of our requests and they have put together a great itinerary.
Elizabeth
Tenon Tours
3 years ago
Thank you for your kind words, Mark! I am happy to hear that you've had such a pleasurable experience working with Stephanie so far. :) I'll be sure to pass your comments along to her. We are looking forward to hearing all about your time in Ireland!
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JA
James
Подтверждено Feefo
3 years ago
Что James сказал(-а) о Tenon Tours:
They carefully design our trips to add special touches that we might not think of. I would strongly recommend them to anyone.
Elizabeth
Tenon Tours
3 years ago
Hi James, thank you for being a repeat traveler of Tenon Tours. We are very excited about your upcoming journey and look forward to hearing all about it!
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SU
Susan
Подтверждено Feefo
3 years ago
Что Susan сказал(-а) о Tenon Tours:
Bucket List check off, dreams do come true.
They gave me the exact trip I wanted, a variety of places to stay, different modes of transportation and great ideas for things to do and see while on the trip. I can't wait to go next year.
Elizabeth
Tenon Tours
3 years ago
Hi Susan, thank you so much for choosing Tenon Tours to plan your bucket list trip to Ireland! You are in great hands with Stephanie and Emily. :) We can't wait to hear all about your time abroad and of course, see some amazing photos along the way.
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JU
Judith
Подтверждено Feefo
3 years ago
Что Judith сказал(-а) о Tenon Tours:
We would use their services again,
The problems we had were, in no way, the fault of Tenon. Tenon handled them efficiently and to our great relief. Thank you Janet Dudley.
Elizabeth
Tenon Tours
3 years ago
Thank you, Judith! We are so happy that you were satisfied with your service. I'll be sure to pass your comments along to Janet as well. :) Thank you for choosing to travel with Tenon Tours!
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JA
Jason
Подтверждено Feefo
Florida
3 years ago
Что Jason сказал(-а) о Tenon Tours:
Fire time London trip and first time using Tenon Tours.
Tenon Tour service was amazing. They were attentive to our needs and always responded to all questions and concerns.
Elizabeth
Tenon Tours
3 years ago
Hi Jason, thank you for sharing your review with us! I'm so happy you had an amazing experience with us on your tour to England. I hope that you'll keep us in mind for future travel needs.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
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Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
