Отзывы о Taxi2Airport B.V. EN

Dear Gabby, Thank you for sharing your feedback. We really appreciate when our customers share their reviews so we can learn from it and improve our future services. We are terribly sorry to realise that you experienced such a hassle with one of our transfers. We would like to acknowledge this situation from our side and work on making it better for you since we completely understand how inconvenient and confusing this may have been for you. Please note that we have already taken serious action with the driver from your transfer. Each one of our transfer should be completed as promised on the voucher. We are aware that some unexpected issues may happen but what has been described does not meet the expectations we have for our partners. Since we consider that you did not experience our real hassle-free service, we have refunded 5 % of the reservation. You will receive the amount back at your VISA account within 4 business days. Furthermore, as a gesture of an apology, we have also sent you a discount code. We would love to keep you as a valued customer in the future. Please accept our most sincere apologies for this bad experience. Kind regards, Taxi2Airport