I was trying to order curtain poles online but your website would only let me go so far before it froze at the click to pay stage. I did this twice then ended up phoning your helpline, and they were...
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Paula
Taskers The home store
8 years ago
Hi Customer
Thank you for your review, we are sorry to hear you experienced difficulty with our website. We are constantly monitoring our site to keep any problems or glitches to a minimum however unfortunately sometimes we do have technical issues but please be assured we will always work to resolve these as quickly as possible to ensure minimal disruption to our customers.
If you require any further assistance please call us on 0151 330 5400 or email us at enquiries@taskersgroup.co.uk
The delievery should take 3-5 days. I ordered on Monday so the following Monday the latets I should receve the item. It took 6 days. On Tuesday aftenoon the item arrived. the main store is based in...
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Paula
Taskers The home store
8 years ago
Hi Customer
Thank you for your review, we are sorry to hear you are unhappy with the time taken to deliver your order. We do aim to deliver all of our standard delivery orders within 3-5 working days, however on occasion there can be delays.
I can see from our records that you ordered on 3rd July and we despatched your order on 4th and it was due to be delivered on 5th, unfortunately the delivery vehicle had a breakdown on this day and was therefore unable to deliver your parcel on this day. Your order was then delivered on 11th July and I have raised this issue with the courier for investigation as we were not advised about this delay so we could not then inform you of this.
As a gesture of goodwill I have refunded your delivery charge and would like to apologise for the delay in you receiving your order.
Kind Regards
Paula
Taskers The Home Store
Customer Service Team
Дата покупки: 03/07/2017
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Customer
8 years ago
Что Customer сказал(-а) о Taskers The home store:
Quick and efficient excellent product
Paula
Taskers The home store
8 years ago
HI Gaynor
Thank you for your review, it is great to hear you are happy with your order
Smooth and easy transaction but lack of communication in regards to delivery dates. Product is good quality but a large item so needed to know when it was being delivered. I had no text or email to...
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Paula
Taskers The home store
8 years ago
Hi Customer
Thank you for your review, we are sorry to hear you experienced issues with our courier, they should have contacted you to advise on the delivery date. We have raised this issue with our courier and they have advised that they have been using an agency driver who did not follow the procedure in this instance.
Again we would like to apologise but it is great to hear you are happy with your new parasol
Great place and great service. Phoned up with a broken item and Danny (I think his name was) sorted it out no problem. Couldn't fault them. Will definitely recommend and will be shopping again!
Paula
Taskers The home store
8 years ago
Hi Helen
Thank you for your review,. we are sorry to hear you had a broken item but it is great to hear that this has now been resolved.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
