My stay at the Pierre was good but concierge could have been better.
Room service, house keeping and engineering were fantastic! Outstanding!! Concierge not so much. Disappointing. Reception Desk was good.
Cherie
Suiteness
8 years ago
Hi there -
Thank you so much for the feedback! I'm so glad you encountered such great room service, house keeping and engineering. We love to hear about stays done through our hotel partners.
I saw you spoke with a Suiteness Concierge to help find the perfect suite for you as well as set up a few requests. I'm sorry to hear that the experience was not ideal and would love to know how we could've improved. Feel free to connect with us anytime for anything at all at concierge@suiteness.com or (415) 857-2359.
Please let us know if there's anything I could to help,
Cherie from Suiteness
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Надежный клиент
8 years ago
Prompt responses to questions, really nice team.
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о Suiteness:
When you look up the site it falls uber the category selfish
Alexandria Fields
Suiteness
8 years ago
Hi Tyrell,
Thank you so much for your feedback!
I am sorry to hear that your experience was not ideal and would love to see what we can do to improve it. I do recall that we spoke on the phone the night of your check-in and had some trouble fulfilling your last minute request with the hotel. We’re currently working with our hotel partner to fix this for future guests so they don't run into the same issue.
I've reached out to you personally to see how we can make this up to you and look forward to hearing from you. Of course you can always reach us at concierge@suiteness.com or (415) 857-2359.
Alexandria from Suiteness
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Надежный клиент
8 years ago
Very easy to use, very helpful staff.
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Надежный клиент
8 years ago
I enjoy being on your web site,I was glad suiteness.com email me,l was looking for a hotels at the time,I got the email from you.Your site made it easy for me less expensive for the days I needed....
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1
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Надежный клиент
8 years ago
The attentiveness and helpfulness of the concierge is better than abusing I've ever experienced!
1
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Надежный клиент
8 years ago
No words can explain the service they provided the location the room was just like living in your own home
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TC
Trusted Customer
Venetian las vegas
8 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Awesome
Everything about this place is amazing great job
1
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о Suiteness:
They went above and beyond to help us get what we needed and wanted. The help was timely and I appreciated that they reached out.
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Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
