Отзывы о Suiteness

Getting anything less than what you expect is something we'd never want our guests to face as a travelers ourselves. Rates are not set by us however we do strive to find the best and most affordable rooms out there for all of our guests. I'll go ahead and let our hotel partners know about your feedback to make sure that future guests don't face this same issue.

Feel free to connect with the Concierge team anytime at concierge@suiteness.com or (415) 857-2359 next time when you travel and we'd love to make sure we find the perfect suite for you at the right rate. We're here to help in any way we can.

Cherie

Getting something less than what you expected is never ideal and I'm so sorry about the confusion. Although suites are typically larger than most standard rooms, there are different tiers of suites and we strive to do our best in showing these in our suites description pages with information on the square footage, room features, as well as multiple photos. Junior suites like the ones you have booked are usually the starting option for suites - slightly larger and upgraded from the typical standard room however they do share the same living and sleeping area. I'll let our data team to see how we can reduce the room for confusion for future guests as want to make sure you're never getting less than what you expect.

I see you've spoken to one of our Concierges during your shopping process which is a great way to allowing us to find you the perfect suite. I'd love for you to offer you a discount next time you're planning on traveling to make it up to you - connect with us anytime at concierge@suiteness.com or (415) 857-2359.

Thank you you so much for the feedback and checking out Suiteness,

Cherie