Satisfy with service .If any question or concern they respond really fast.
1
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Надежный клиент
8 years ago
FANTASTIC
Allowing booking of inter-connecting rooms/suites on-line is FANTASTIC. Great service from Suiteness and the hotels they work with.
2
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о Suiteness:
my problem wasn't solved regarding my last stay
Alexandria Fields
Suiteness
8 years ago
Hi Emma,
Thank you for letting us know that this issue was not appropriately resolved so I could fix it for you!
First and foremost I am so sorry that you had a less than ideal stay, I would never want our guests to have that experience! I have brought the issues you encountered to the hotel team and will work closely to ensure they do not happen again. As a token of the hotel's apology, they have issued a full refund for your stay. Additionally, I would like to offer you a 5% discount on your next Suiteness booking. I truly appreciate you giving us the chance to make this up to you and please don't hesitate to reach out if I can help with anything else!
Alexandria
Suiteness Concierge Team
1
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Надежный клиент
8 years ago
Best service
Everyone who has helped me with my first experience on Suiteness has had exceptional customer service skills and should all be given a raise! I'll use you again and again.
1
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Надежный клиент
8 years ago
Great experience
You did a great job again - will absolutely use you in the future and tell my friends and family!
1
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Very helpful and easy to use!
I had an issue with making the reservation but after speaking to a Suiteness Concierge they were able to help me trouble shoot my issue and get my confirmation number. They followed up with me later...
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1
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Надежный клиент
8 years ago
Very helpful with booking and assisted with any front desk issue.
Very helpful with booking my suite and dealing with any issues that occurred.
1
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Amazing
Jeanna was an amazing host!
1
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Надежный клиент
8 years ago
AMAZING!!
Loved my experience I’m going to tell all my friends and family about Suiteness!!
1
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Good service, would use again, actual room was not as shown in the photo
Good service, easy to use and good communication. Would likely use again. Only complaint is that the suite shown in the photo when I booked the Park Avenue suite (with a pool table and dinette area)...
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
