The experience was smooth. Spoke with a representative who answered my queries.
3
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о Suiteness:
I've used Suiteness a few times and it is a simple process. I will definitely use again.
2
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Overcharged and double billed
I was over charged in addition to being double billed for this particular stay even after telling the desk clerk that I had prepaid for the room and I ve spent the day dealing with it. Not a great...
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Alexandria Fields
Suiteness
8 years ago
Hi Corey,
Thank you so much for bringing this to our attention. I am so sorry that you were double charged by the hotel, that should never have happened! I want to assure your issue has been addressed with the hotel team to ensure it does not happen again and an immediate refund was issued to you on the day of the event reflecting the lowest rate available. I have also reached out to you personally to confirm this issue was resolved to your liking and do hope that you will let us make it up to you on a future trip.
If there is anything else I can do to help please don't hesitate to reach out at 415-857-2359.
Alexandria
Suiteness Concierge Team
2
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Надежный клиент
8 years ago
Helpfull responsive and curtious
Not only did I ask a ton of questions I cancelled rooms and re booked at different hotel. They were very polite and help full through the entire process. 5 starrs
2
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Awesome and friendly
Friendly staff, and very helpful.
2
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Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Great customer service!!!
Great customer service!!!! The representatives are always kind and helpful to my needs!!!!! Whenever there is a problem, a representative return my call right away!!!! I always experience excellent...
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1
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Надежный клиент
8 years ago
Will use Suiteness again. Soon.
Better than advertised. Quick turnaround, low pricing by comparison, and a personal touch assigning a great concierge to each reservation (shout-out to Kate, she’s been awesome).
1
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Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Suiteness found my family a sweet place to stay.
They helped me solve the answer to how to find a place in San Francisco with enough room for four where our whole family would be comfortable and have their own space. I was incredibly excited and...
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
