received 2 letters stating the information required from me had not been received, which after the first letter I telephoned to confirm the information had in fact been sent to which I was told yes...
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Staveley Head
Staveley Head
11 years ago
Thank you for your feedback. I am sorry that things did not run as smoothly as we would have liked, this was an oversight from our administration department, having spoke with I am pleased that this has now been rectified. If you do require any further assistance please do call us on 01244 811188.
Good communication by phone to set up and renew policy, but I renewed whilst abroad and asked to renew online and received no reply to my email. Originally I had tried to complete the transaction...
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Staveley Head
Staveley Head
11 years ago
Thank you for your feedback. I am sorry that you were unable to receive a renewal quote over 28 days this is unfortunately industry standard for all quotes. I can see that you have now since sorted your renewal but if you do require any assistance please do call 01244 811 188.
Дата покупки: 17/01/2015
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Надежный клиент
11 years ago
Helpful, polite and honest that's why I will continue to use them.
I had asked for confermation that my email with attached documents had been received and did not receive a reply. Also I requested copy of policy and did not receive it.
Staveley Head
Staveley Head
11 years ago
Thank you for your comments. I am sorry that we did not respond to your email, having spoken with you today I am glad that this has now been resolved, if you do have any further queries please do call us on 01244 811188
Дата покупки: 19/01/2015
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Надежный клиент
11 years ago
The Person I dealt With Natalie Mager, was extremely helpfull, giving excellent service
Staveley Head is one of the UK’s leading providers of niche insurance products for businesses and individuals. From our beginnings as a provider of car and home insurance, we’ve grown in size, stature and reputation.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Staveley Head is one of the UK’s leading providers of niche insurance products for businesses and individuals. From our beginnings as a provider of car and home insurance, we’ve grown in size, stature and reputation.
