Hello Jeffrey,
Thank you for taking the time to leave a review, my name is Hallie and I'm part of the team here at Spectrum. I'm very sorry to hear you haven't received your documents and would like to investigate why this is. If you could send your policy number, full name, postcode, date of birth and your email address to responses@tifgroup.co.uk and I can get these resent to you.
Many thanks,
Hallie
