Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о SPCA Pet Insurance

Надежный клиент

Подтверждено Feefo

3 years ago

Fast clear service

Quick response and very clear information given from a fantastic sales representative.

CX

SPCA Pet Insurance

3 years ago

Hi there, It is wonderful to hear of the fantastic service that you received when speaking with our team members and that you have been left feeling fully informed of your cover. Thank you for taking the time out of your day to share your review with us, we really appreciate it. Kind regards, Alisa

Дата покупки: 28/10/2022

0

KH

Kieran Garner-Hanson

Подтверждено Feefo

Dunedin

3 years ago

Что Kieran Garner-Hanson сказал(-а) о SPCA Pet Insurance:

Easy & straightforward site to navigate

Difficult to comment on service as dealing with a website, but it was well set up & simple to find the information I wanted then to make the purchase. Thank you

CX

SPCA Pet Insurance

3 years ago

Hi Kieran, We are pleased to hear that setting up your policy through our user-friendly online portal was made easy and appreciate you sharing your experience with us. Kind regards, Alisa

Отзывы о товаре

Дата покупки: 28/10/2022

0

Надежный клиент

Подтверждено Feefo

3 years ago

Yes I would buy from them again..I would highly recommend to family members and friends. Excellent service

CX

SPCA Pet Insurance

3 years ago

Hi there, We are happy to hear of the excellent service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Отзывы о товаре

Дата покупки: 24/10/2022

0

BL

Beverley Lawrence

Подтверждено Feefo

Feilding

3 years ago

Что Beverley Lawrence сказал(-а) о SPCA Pet Insurance:

I find myself recently qualifying for dental service, having taken out current policy only in April. I acquired Chester inly in Feb. 2022. Poorly timed- I also have an annual check to be done this...

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CX

SPCA Pet Insurance

3 years ago

Hi Beverley, Thank you for reaching out and sharing your feedback with us. We are sorry to hear of any dissatisfaction caused during your experience and appreciate you bringing this to our attention, as this is not the service that we expect our customers to receive. Your feedback has been passed on to our team to review and we would be happy to discuss your experience further with you. Can you please confirm if you would like for one of our team members to contact you to assist you further. Kind regards, Alisa

BL

Beverley Lawrence

3 years ago

I phoned earlier in the day. Some aspects have been modified. First payment now comes out on Tues. 25th Oct. However, I will be paying for two policies for a month or more. I am left feeling somewhat dissatisfied. Regret ever pressing button on SPCA newsletter. I expected information only- and hard-copy. I was going to think! I will be in touch with the SPCA. May cease donations to them altogether. I feel betrayed. Want no further contact. I am left with a nasty taste in my mouth. Glad other aspects of my life are going well.

CX

SPCA Pet Insurance

3 years ago

Hi Beverley, Thank you for your reply. I do really appreciate you letting us know of your experience and sharing your feedback with us. We are terribly sorry to hear of your dissatisfaction and have passed this matter on to the relevant team to look into your feedback. Kind regards, Alisa

BL

Beverley Lawrence

3 years ago

Hello Ailsa, I have contacted my bank to cancel the DD ASAP> I will contact SPCA Insurance to notify them of my decision. Beverley

CX

SPCA Pet Insurance

3 years ago

Hi Beverley, We appreciate your reply. Please do not hesitate to reach out if you require any additional assistance. Kind regards, Scott

BL

Beverley Lawrence

3 years ago

On Tues. 25th Oct I aim to phone around 8am so that the DD can be cancelled. I am very busy that morning with a meeting at the local secondary school (FAHS) for NCEA exam supervisors. It begins at 10am: parking is at a premium quite apart from preliminaries before we begin the 2-hour session. Thank you, Beverley. PS I definitely wish to cancel this policy. It does not offer me as many features and it upsets what has just been put into place.

CX

SPCA Pet Insurance

3 years ago

Hi Beverley, Thank you for the reply. I am sorry to hear that you feel this way about your policy. Please let me know if you would prefer for our team to reach out to you. Kind regards, Scott

BL

Beverley Lawrence

3 years ago

I PHONED after 9am. OUTSIDE office hours, apparently. I NOTE a DD yesterday. I am within the cooling period. PLEASE CANCEL POLICY IMMEDIATELY. I am in and out today. PLEASE PHONE ME after 4pm today. I am unable to leave a message on website. Thanks a lot, as Americans would say. Beverley Lawrence PS SPCA will now receive a reduced donation. My usual amount less £19.56

CX

SPCA Pet Insurance

3 years ago

Hi Beverley, I appreciate your reply. I am sorry to hear that you were unable to reach one of our team members to assist with your concern. Your request has been escalated to the relevant department to contact you regarding your cancellation. Alternatively, you have the option to email us if you wish to correspond online. Link: enquiries@spcapetinsurance.co.nz Kind regards, Scott

CX

SPCA Pet Insurance

3 years ago

Hi Beverley, I understand that you have been in touch with our team and your query has been resolved. Please do not hesitate to reach out if you require any further assistance. Kind regards, Scott

Отзывы о товаре

CX

SPCA Pet Insurance

3 years ago

Hi Beverley, Thank you for reaching out and sharing your feedback with us. We are sorry to hear of any dissatisfaction caused during your experience and appreciate you bringing this to our attention, as this is not the service that we expect our customers to receive. Your feedback has been passed on to our team to review and we would be happy to discuss your experience further with you. Can you please confirm if you would like for one of our team members to contact you to assist you further. Kind regards, Alisa

Дата покупки: 03/10/2022

0

MD

Matthew Dyson

Подтверждено Feefo

Wellington

3 years ago

Что Matthew Dyson сказал(-а) о SPCA Pet Insurance:

Easy and helping the SPCA!

Helpful and friendly service. Great to know that the insurance provide I choose is helping out the SPCA, plus 3 months free for adopting a SPCA dog - what's not too love?

CX

SPCA Pet Insurance

3 years ago

Hi Matthew, We are happy to hear of the friendly service that you received from our helpful team members and of the value that you have found in your policy for your new dog. Thank you for taking the time out of your day to share your experience with us and for choosing SPCA, we really appreciate it. Kind regards, Alisa

Отзывы о товаре

Дата покупки: 21/10/2022

0

Надежный клиент

Подтверждено Feefo

3 years ago

i found the cheapest for pet insurance

CX

SPCA Pet Insurance

3 years ago

Hi there, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Отзывы о товаре

Дата покупки: 17/10/2022

0

RA

Rahul

Подтверждено Feefo

Palmerston North

3 years ago

Что Rahul сказал(-а) о SPCA Pet Insurance:

The insurance provides the required cover to our pet. The options of cover were well explained by Charlie, from insurance team. With a great patience, she provided all answers to our queries before...

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CX

SPCA Pet Insurance

3 years ago

Hi Rahul, We are happy to hear of the service that you received from our team member, Charlie, and that you were left feeling informed of your pets' new cover following your experience. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Отзывы о товаре

Дата покупки: 10/10/2022

0

DU

Debbie Urwin

Подтверждено Feefo

3 years ago

Что Debbie Urwin сказал(-а) о SPCA Pet Insurance:

From the moment my call was answered I was 100% confident that I was going to be helped! The call backs came when promised and although it took all day to sort the QS scan for my discount for an...

читать еще

CX

SPCA Pet Insurance

3 years ago

Hi Debbie, It is an absolute pleasure to hear of the service that you received when speaking with our team member, Rachel, and that we have been able to provide assistance when setting up your new policy. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words on to Rachel on your behalf. Kind regards, Alisa

Отзывы о товаре

Дата покупки: 10/10/2022

0

SS

Susan Scott

Подтверждено Feefo

3 years ago

Что Susan Scott сказал(-а) о SPCA Pet Insurance:

Well worth the money

Very friendly and very easy to understand

CX

SPCA Pet Insurance

3 years ago

Hi Susan, We are happy to hear of the friendly service that you received when speaking with our team member and that your policy is easy to understand. Thank you for sharing your experience with us, we really appreciate it. Kind regards, Alisa

Отзывы о товаре

Дата покупки: 06/10/2022

0

PB

Phil Barclay

Подтверждено Feefo

3 years ago

Что Phil Barclay сказал(-а) о SPCA Pet Insurance:

Efficient process

CX

SPCA Pet Insurance

3 years ago

Hi Phil, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Отзывы о товаре

Дата покупки: 28/09/2022

0

Отзывы о SPCA Pet Insurance

SPCA Pet InsuranceЕще отзывы об этом товареПосмотреть продукт на сайтеCheap understable and what I wanted

SPCA Pet InsuranceЕще отзывы об этом товареПосмотреть продукт на сайтеOverall, seems like great value for money! Competitive policy compared to others. Wasn't a hard decision.

SPCA Pet InsuranceЕще отзывы об этом товареПосмотреть продукт на сайтеgood work. and always helps with animals

SPCA Pet InsuranceЕще отзывы об этом товареПосмотреть продукт на сайтеThe insurance is a little costlier but cost covers the basic needs for our pet. Overall the purchase experience was good.

SPCA Pet InsuranceЕще отзывы об этом товареПосмотреть продукт на сайтеI didn't shop around as I am a strong supporter of the SPCA!!!!

SPCA Pet InsuranceЕще отзывы об этом товареПосмотреть продукт на сайтеIt has everything that I needed

SPCA Pet InsuranceЕще отзывы об этом товареПосмотреть продукт на сайтеGood coverage with high excess option

Как собираются отзывы Feefo?

Кто может оставлять отзыв Feefo?

Как мы проверяем отзывы?

Как мы боремся с фальшивыми отзывами?