I used the 0800 number and spoke with a lovely woman who was in Sydney. She was extremely clear in her delivery of information, didn't try to sway my decision and was very pleasant.
CX
SPCA Pet Insurance
3 years ago
Hi Carol,
It is always a pleasure to hear of the service that our pet parents receive when speaking with our team members and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words on to our team member on your behalf.
Kind regards,
Alisa
Отзывы о товаре
Дата покупки: 11/04/2023
0
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Надежный клиент
Подтверждено Feefo
3 years ago
Very fast and easy to apply online, reasonably priced and covers what I need for my furry friend
CX
SPCA Pet Insurance
3 years ago
Hi there,
Our team is happy to hear that we have been able to provide you with affordable cover for your furry friend and that setting up your policy was made easy through our user-friendly online portal.
Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Insurance plans were explained thoroughly by the representative.
CX
SPCA Pet Insurance
3 years ago
Hi there,
We are happy to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Отзывы о товаре
Дата покупки: 12/04/2023
0
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Надежный клиент
Подтверждено Feefo
3 years ago
Very friendly, helpful and clear on what he was selling me. He was great to chat with, and accommodating to when I could talk (rung back at a time that worked for me) and even when I went to a dead...
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CX
SPCA Pet Insurance
3 years ago
Hi there,
It is a pleasure to hear of the service that you received when speaking with our team member and that we have been able to provide you with suitable cover for your pets' needs.
Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Отзывы о товаре
Дата покупки: 27/03/2023
0
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KE
Katherine Edwards
Подтверждено Feefo
Otakeho, Hawera, Taranaki
3 years ago
Что Katherine Edwards сказал(-а) о SPCA Pet Insurance:
Awesum, he explained the process with a example & it was a little easier 2 understand the policies.
CX
SPCA Pet Insurance
3 years ago
Hi Katherine,
We are so pleased to hear of your positive experience when setting up your policy and of the service that you received when speaking with our team member.
Thank you for sharing your review with us and for choosing SPCA Pet Insurance.
Kind regards,
Alisa
Отзывы о товаре
Дата покупки: 05/04/2023
1
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Надежный клиент
Подтверждено Feefo
3 years ago
The website was clear and concise on instructions and being informative. The follow up phone calls in regards to policies, etc., were thorough with explanation.
CX
SPCA Pet Insurance
3 years ago
Hi there,
We are happy to hear that arranging your quote online was made easy through our user-friendly online portal and of the service that you received during the follow up call with one of our team members.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
The call centre was very efficient at doing their job. The service representative was friendly, spoke very clearly making sure that I had good understanding around their different policies making the...
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CX
SPCA Pet Insurance
3 years ago
Hi there,
It is such a pleasure to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Отзывы о товаре
Дата покупки: 28/03/2023
0
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Надежный клиент
Подтверждено Feefo
3 years ago
Awesome service
CX
SPCA Pet Insurance
3 years ago
Hi there,
We are happy to hear of the awesome service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Дата покупки: 29/03/2023
0
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Надежный клиент
Подтверждено Feefo
3 years ago
They called very quickly, were friendly, and explained everything well.
CX
SPCA Pet Insurance
3 years ago
Hi there,
We are pleased to hear of the service that you received from our friendly team members and that you have been left feeling informed of your pet's new cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Quote provided was not the same amount on what the policy started. Policy started the next day after receiving the quote
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for reaching out and bringing this to our attention, we are sorry to hear of any dissatisfaction caused regarding your policy.
We appreciate you providing us with the opportunity to look into this matter and discuss your concerns further with you.
Can you please confirm if you are open to one of our team members being in touch with you to look into this in more depth and answer any questions that you might have.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.