Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о SPCA Pet Insurance

Просмотр всех 718 отзывов

Надежный клиент

Подтверждено Feefo

3 years ago

They were super convenient and easy to deal with. didn't take very long at all!

SPCA Pet Insurance

3 years ago

Hi there, We are delighted to hear that we have been able to provide you with suitable cover and that setting up your policy was made easy. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Отзывы о товаре

Дата покупки: 13/06/2023

Надежный клиент

Подтверждено Feefo

3 years ago

Communication, have people who know what's what answering your phone.

SPCA Pet Insurance

3 years ago

Hi there, Thank you for reaching out and we are very sorry to hear of your dissatisfaction. As this is not the service that we expect our customers to receive, we appreciate you sharing your feedback with us and providing us with the opportunity to review your experience further. Please let me know if you would like me to arrange for one of our team members to be in touch with you if you would like to discuss your policy or any concerns further. Kind regards, Alisa

Дата покупки: 01/06/2023

Надежный клиент

Подтверждено Feefo

3 years ago

I fell asleep during the reading of policy and something else

SPCA Pet Insurance

3 years ago

Hi there, Thank you for reaching out and sharing your feedback with us. We apologise for any dissatisfaction caused during your experience and appreciate you sharing your feedback with us, which I have now passed on to the relevant team. Please don't hesitate to contact us if you require any assistance in the future. Kind regards, Alisa

Отзывы о товаре

Дата покупки: 09/06/2023

Carole Smith

Подтверждено Feefo

3 years ago

Что Carole Smith сказал(-а) о SPCA Pet Insurance:

Very friendly and competent.

SPCA Pet Insurance

3 years ago

Hi Carole, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Отзывы о товаре

Дата покупки: 07/06/2023

Maureen Young

Подтверждено Feefo

3 years ago

Что Maureen Young сказал(-а) о SPCA Pet Insurance:

Very helpful

SPCA Pet Insurance

3 years ago

Hi Maureen, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Отзывы о товаре

Дата покупки: 05/06/2023

Надежный клиент

Подтверждено Feefo

3 years ago

I almost chose not to buy pet 8nsurance when I found out how expensive it is for my 7-year-old cat. This insurance costs about the same as my car insurance, which is ridiculous. My car is on the...

читать еще

SPCA Pet Insurance

3 years ago

Hi there, Thank you for reaching out to share your concerns regarding your pet insurance and we are sorry to hear of your dissatisfaction. Factors that are taken into consideration for premium calculation include your pet’s age and breed, as well as data relating to the health of pets that are of a similar age and breed. To ensure we can accommodate the costs of possible treatment up to the annual benefit limit in the event that your pet becomes injured or ill we also review premiums each year based on the factors. However, as we are always looking for ways to enhance our service, we appreciate your feedback, which will help us with this in the future. Please don't hesitate to let me know if you would like for me to arrange one of our helpful team members to be in touch with you if you wish to discuss your policy further. Kind regards, Alisa

Отзывы о товаре

SPCA Pet Insurance

3 years ago

Hi there, Thanks again for reaching out to share your concerns regarding your pet insurance and we are sorry to hear of any dissatisfaction. As mentioned, factors that are taken into consideration for premium calculation include your pet’s age and breed, as well as data relating to the health of pets that are of a similar age and breed. To ensure we can accommodate the costs of possible treatment up to the annual benefit limit in the event that your pet becomes injured or ill we also review premiums each year based on the factors. However, as we are always looking for ways to enhance our service, we appreciate your feedback, which will help us with this in the future. Please don't hesitate to let me know if you would like for me to arrange one of our helpful team members to be in touch with you if you wish to discuss your policy further. Kind regards, Alisa

Дата покупки: 04/06/2023

Надежный клиент

Подтверждено Feefo

3 years ago

Easy to understand & straight forward application process.

I did not directly speak to anyone. I just applied for pet insurance online..

SPCA Pet Insurance

3 years ago

Hi there, We are happy to hear that setting up your policy through our user-friendly online portal was made easy and that we have been able to provide you with cover to suit your needs. Please don't hesitate to reach out if you require any assistance in the future. Kind regards, Alisa

Отзывы о товаре

Дата покупки: 01/06/2023

Надежный клиент

Подтверждено Feefo

3 years ago

Instructions are good and I got my cat without delay

SPCA Pet Insurance

3 years ago

Hi there, Thank you for sharing your thoughts with us, we appreciate your review. Kind regards, Scott

Отзывы о товаре

Дата покупки: 29/05/2023

Jess

Подтверждено Feefo

Christchurch

3 years ago

Что Jess сказал(-а) о SPCA Pet Insurance:

Really good

SPCA Pet Insurance

3 years ago

Hi Jess, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Отзывы о товаре

Дата покупки: 30/05/2023

Rhonda Cox

Подтверждено Feefo

3 years ago

Что Rhonda Cox сказал(-а) о SPCA Pet Insurance:

Excellent communication. Everything explained in detail. Your representative spoke well and clearly. Even called back to make sure he had explained everything. Now who does that. Would definitely...

читать еще

SPCA Pet Insurance

3 years ago

Hi Rhonda, It is an absolute pleasure to hear of the excellent service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words on to our team member on your behalf. Kind regards, Alisa

Отзывы о товаре

Дата покупки: 25/05/2023

Не получили приглашение оставить отзыв?

Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

Узнать больше о Feefo

Отзывы о SPCA Pet Insurance

SPCA Pet InsuranceЕще отзывы об этом товареПосмотреть продукт на сайтеRelatively reasonable rates :)

SPCA Pet InsuranceЕще отзывы об этом товареПосмотреть продукт на сайтеShe talked a lot I fell asleep halfway thru

SPCA Pet InsuranceЕще отзывы об этом товареПосмотреть продукт на сайтеGood value and good to deal with

SPCA Pet InsuranceЕще отзывы об этом товареПосмотреть продукт на сайтеPolicy cost good thank you

SPCA Pet InsuranceЕще отзывы об этом товареПосмотреть продукт на сайтеSame issues. Read above...

SPCA Pet InsuranceЕще отзывы об этом товареПосмотреть продукт на сайтеWebsite easy to navigate.

SPCA Pet InsuranceЕще отзывы об этом товареПосмотреть продукт на сайтеNo hidden costs and everything is transparent.

SPCA Pet InsuranceЕще отзывы об этом товареПосмотреть продукт на сайтеReally good service and fast

SPCA Pet InsuranceЕще отзывы об этом товареПосмотреть продукт на сайтеWe had Pet insurance with another company but the price was very high. Your price is reasonable and covers the same things.

Как собираются отзывы Feefo?

Кто может оставлять отзыв Feefo?

Как мы проверяем отзывы?

Как мы боремся с фальшивыми отзывами?